Scopri il tuo soggiorno a Dolphin Heads

The location of this place is amazing. The oceanview rooms, I think, are in the process of being renovated as we had two rooms, side by side, 416 and 417 on the bottom floor. 416 was recently renovated (apart from the bathroom) and was quite nice, but I was disappointed with 417 as it smelled really bad, the floors felt really dirty under your feet, and the shower leaked and was riddled with mould. The TV remote had a bandaid on the back holding the battery cover in place. The blankets smelled old and like they had not been washed in a long time. The restaurant, however, was amazing!! Super big meals for affordable prices. The menu in the rooms needs to be updated, though, as there were a lot of items that were no longer being served in the restaurant, such as the lamb shanks.

Grazie a Discovery Park McKay per il ripristino della mia fede nel furgone. Michelle & Sue sono il vecchio tipo di manager che sembrano volervi una grande esperienza. Le loro raccomandazioni per andare al Pioneer Valley mostrano per un giorno inaspettato e memorabile. Anche se c'è un rumore di traffico siamo stati vicini alla superbo terra bagnata che circonda il parco pieno di vita degli uccelli. Le strutture molto ben mantenute sono state molto apprezzate, soprattutto la fantastica suite. Il parco è idealmente situato che significava che avevamo una grande esperienza in McKay m, Finch Hatten e Engulla .

Spacious room, great veranda, huge bed, most comfy arm chair ever, some cooking facilities and shared laundry area that was complimentary. We were nearing the end of a two week holiday and had to be near Mackay airport (about 15 minute drive). The facilities were perfect as some of our clothes needed a freshen up. The restaurant provided a good range of excellent quality meals. Harbour beach was an unexpected delight (2 minutes along track), and the other walks from the front were interesting, (out to the harbour entry or North Wall). Our room was on the back of the resort but we still had a good view. We were so comfortable that we didn't want to leave.

The room was great. Big enough and comfortable also for my 4 granddaughters and myself. The beds were comfortable and relaxing. I would book again when i travel North.

Check-in went fine, young lady was polite. Got into our room to wind down and the streaming service for the television was not working. Tried multiple times following the guide on the service without success, so called for assistance. Young man came to the room, wasn't knowledgeable on the system and after pressing the same buttons and suggesting Bluetooth, (there was no suggestion that this was an option?), we were left with ”Well I'm not sure, sorry” and he walked out. There was no discussion of other options to resolve the matter, (other rooms were available), or to discuss this with his manager and have a form of compensation offered, (not that it was expected but that is hospitality and customer service. Someone is paying a lot of money for things to work, and not to have to muck around when they are staying with you at the property, or are using your restaurant and bar). Decided we would go and have an early dinner and the staff behaviour was something I have not seen before after many years in hospitality. The chef was in and out of the kitchen walking quickly through the bar area multiple times, back and forward into but never carrying anything? (And yes there was an event in the event room beside us, but still didn't make sense or appear professional). Bar and wait staff seemed disengaged, considering it was quiet. Entree was very average, bruschetta was piled high with avocado, VERY little tomato mixed through, balsamic glaze was there, with a beetroot plate flare, but every flavour was sadly lost to the avocado. Mains were lovely, steak was cooked perfectly. Bed was very comfortable, hot water was speratic but pressure was nice. Overall had heard great things about the property after researching for a special place to stay, but left feeling rather disappointed. Unfortunately won't be staying again.

Le camere sono pulite e moderne, anche pensando che il viso esterno dell'edificio sia data la camera è pulita e contemporanea. L' ufficiale del dipartimento frontale è un po' rude - ma solo una interazione . Non c'è problema di restare qui di nuovo - buona posizione centrale vicino al fiume e facile camminare a shopping , centro commerciale e ristorante.