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Post covid, most 5 star hotels have reduced their standards and their service levels, and truly, are not providing what we expect at that level anymore. That is not the case with the Anchorage. Aside from the large, stylish and wonderfully clean rooms, that come with stocked mini bars, quality Dyson hairdryers, generous toiletry supplies, the 2 pools, beach next door, kabana area and lovely restaurants, ( we ate in both The Galley and Wild Herring,and breakfast is a high standard) it is the little complementary touches that set this place apart. It is the staff circling the pool offering fresh watermelon and zooper dooper ice pops, champagne/ mimosas and barista coffee at breakfast, sun cream and chilled water poolside, and a drink when you check in. The staff are wonderful and nothing feels like too much trouble from everyone that we encountered - Olivia and team at the front desk, to housekeeping crew and all the wait staff. A call out to Angela, James, Carlos and Katie for your disposition and service, thank you. I have been here a few times for work, facilitating events for clients but not had the opportunity to enjoy the location. This time I booked a leisure trip with my family and I write this review because it truly has been a wonderful experience and they deserve the acknowledgment. I would recommend The Anchorage to clients and friends alike based on the thoughtful touches alone.

This is a great place to stay. The pool is magnificent, 1 bedroom apartment was spacious and clean with everything you need. The staff are very friendly and helpful. Great spot, but you do need a car to get around.

Non lo consiglio per le famiglie piccole (che hanno bambini piccoli).. Ho prenotato 2 appartamento e quando sono arrivato lì ho avuto shock per la camera da letto quanto lontano l'uno dall'altro, una camera da letto in alto e una scala in basso, non capisco come fanno qualcosa del genere, I miei figli dovevano dormire sul letto di divano perché non lascerò che dormissero così lontano da me. Quando ho prenotato non sapevo che e quando gli ho chiesto se potevano cambiare la stanza per me hanno detto che è solo quello che abbiamo non abbiamo 1 appartamento solo 2 , non capisco come arrivare un hotel come questo ha solo 2 appartamento , Come si può arrivare se le coppie vogliono prenotare un appartamento di 1 camera??

The room we were originally allocated had a broken toilet seat but we were quickly moved to another room so they could repair it and we received a voucher (as compensation for the inconvenience) toward breakfast at the on-premise cafe (which was both very popular and had a good selection; on a personal note our choices were well presented and very tasty). The location is excellent as it is central to the CBD/foreshore area and on-premise parking was plentiful. Whilst we didn't use it, the pool area looked excellent too. Our Garden View room was very comfortable and quiet with everything you could expect bar the kitchen sink. I'd definitely consider this a primary option for accommodation on future visits to Nelson Bay.

We were extremely disappointed with the size and cleanliness of our room 208. There were long black hairs on the white tile walls in the bathroom, coffee cups dirty and the television was impossible to watch unless you sat sideways on the end of the bed. Also the television had an old set top box and one of the remotes had flat batteries so took a while to realise it was the batteries not the old unfamiliar system. I did make a complaint and the housekeeping manager was very pleasant and had the room cleaned and rearranged (the robe would then only half open). We did look in other rooms when guests had left and they were open about to be cleaned and they were very nice. We were told rooms 208 and 101 were the smallest - do not book those rooms. The position of the Seabreeze Hotel is wonderful and the decor in the bar and very popular restaurant was really well done.

A bit disappointed that Trip.com didn't give you the option to claim NSW vouchers. Il Landmark Resort offre un servizio eccellente per i clienti, il migliore che abbia mai avuto. Sam era sorprendente al nostro arrivo e molto utile. Il pavimento era legato al residuo di sapone, e lei è arrivata entro 10 minuti per lavare le piastrelle con acqua pulita. Poi quella sera, si alzò di nuovo per aiutarmi a girare il forno. L'appartamento è stato immacolato e ben progettato per una piccola camera da letto. Comfortabile e moderno. Molti doppi PowerPoints per collegare nei vostri dispositivi. Bella vista sul balcone. Excelente WiFi veloce. Grande piscina e sala giochi (hockey aereo con la capacità di squadra con un partner - 4 giocatori, più altri giochi). Negativi: 1. Cucina - Non forno. Potrebbe aggiungere sciarpe, cucchiaio di legno e panino di dimensioni più piccole. strano di avere un enorme panino di frittelle da cucinare per 2 persone, e su un piccolo forno top. Inoltre, consiglierei di sostituire i piani di tipo Tefal come possono diventare un pericolo per la salute quando vecchio. Bagno - La testa del doccia potrebbe fare con un aggiornamento per tenere a mano, perché l'uno fissato è piccolo, e solo bagnati appena sotto le spa, più splashes ovunque. Abbiamo fatto buon uso del bagno spa. Sedie a toletta piazza non sono comodi. Il ferro è molto economico e vecchio.La sporcizia usciva dai buchi sottostanti e l'acqua si sgombrava.

Motel is right in the shopping area and there is even a Domino's downstairs. Woolies is a few minutes walk as are the cinema, restaurants etc Checking in was a bit tricky as I don't own a mobile and the reception desk is always unattended. Rang, from a public phone, to get the my unique access code. The security fob was waiting in my room to access the lift after that. Loved the coffee machine in the room ! Could have done with access to a washing machine but there is a laundrette at the Marina across the road. Had the pool to myself a few times. Great views from up there. Only downside was some other guests ignoring the smoke free building rule and puffing on their balconies.

Non è molto consigliato questo hotel