Scopri il tuo soggiorno a Chatswood

Superb location. just 1 min from the mall. Staff is friendly and helpful. Parking (costs AUD25) is also very convenient. House keeping deserves Kudos! Did not try the restaurant at the hotel (there are plenty of choices nearby). After staying in the 2 popular hotels in Chatswood area, we can conclude Silkari is definitely the better one.

La posizione è buona. La custodia è molto amichevole e di buona qualità. Tuttavia, l'hotel in generale è molto vecchio. Il problema è che non si può cucinare, anche si bolli un po' d'acqua avrà la possibilità di attivare l'allarme. Se si rimane solo per poche notti, va bene. Se vuoi rimanere più a lungo, è un po' costoso. Ci sono hotel meglio di questo nella zona circostante.

We stayed as a family of four after booking directly through the All Accor website. Elements of the room inclusions stated on the website were absolutely not provided, such as there was no coffee machine, no ice maker, certainly no pay tv or anything other than free to air, and no mini-bar. These were not an issue to us, but they should not state that this is part of the room when it is not. It also provided the option to pay more for breakfast being included. When we checked in, we were offered a paper bag with some cereal as the breakfast. I said no, that's not what a reasonable person expects from an included breakfast at a hotel. Even if it was what they did usually, this should be very clearly stated in the website so you can make an educated decision about whether to pay extra for it. I did not accept the bag, and requested a partial refund of the extra cost I had paid. The manager on duty said he understood and I did not take possession of the bag at any time. He said he would chase up my request for the refund of the breakfast, but after reminding him as I checked out, and after sending an email requesting this to the hotel manager, I have heard nothing. The room itself was tidy and comfortable. We had a two bedroom apartment. Apparently there was a pool, but no information was provided at any time about this. I found it on level 7, but we did not use it. I believe there should have been a gym somewhere, based on the advertising, but I have no idea where this might have been. Again, absolutely no facilities information was provided to us - nothing in the room, and no information communicated on check-in. No cleaning materials supplied such as a broom, toilet brush, dustpan and shovel, so you cannot easily tidy up after yourself, and there is no housekeeping supplied (we were not there for a full week, I believe it occurs after that). One used toilet roll was available, and we had to go and request more to last us through the visit. A single bin liner was provided in the bin, so we had to ask for more of those as well, so that we could actually keep our room cleaned. We did not use the oven, and the area around the stovetop was quite greasy. Minor complaints regarding cleanliness, dissatisfaction with misrepresentation of the booking, but overall, a very good location and room. I will be much happier when they refund me the extra amount I paid, but I have also requested they update the website listing so more people are not misled into ordering something that is not what they expected. There is pretty much no service provided at all, and this is not a 4 1/2 star hotel. I would suggest it should be updated to a 2 star hotel. Honestly, it does not exceed above-average accommodation needs, it does not actually meet them. It really is a budget and comfortable accommodation that meets purpose, but there is no service at all.

I enjoyed the short stay, overall nice ambience in the property. Quiet rooms with sense of safety and privacy.

it is a very good hotel both in location services and other everything room is so so big and I invited my friends to chill here they allow me to early check in which helped a lot surely will stay here again if come to sydney

The pictures online do not reflect the hotel, The staff are great from checkin to checkout including cleaners :) The hallways when getting off lifts you can straight away smell the musty smell from the old dirty carpet and the dust everywhere ( would be better ripping it all up including rooms and laying floorboards if the upkeep of the carpets cant be met. The rooms need new carpet in all they are disgusting or just do plain floorboards for easy cleaning. The showers need proper cleans because of mould and built up scum in grout. Toilets are perfect! BBQ needs cooking utensils ( even if they are chained to the BBQ) and bins. there is nowhere in the hotel to get rid of any rubbish and that was especially hard when it came to us using the BBQ one night while staying over the week. We had two rooms for a weeks stay and the rooms were serviced daily which was great! They are only getting quick wipe overs because i'm assuming it is a big hotel and not enough cleaners they seemed to be run off their feet, The were always lovely and i did feel for them having to try and do it all when they cant be doing full cleans which really needs to be done so then they can keep them up to the standards they should be kept at. We did not pick the cheapest hotel to stay for our week in Sydney and the money we did pay i honestly didn't expect the carpets in the rooms to be the way they were or the dirty showers. We would 100% stay again if the rooms were updated ( flooring ) and the showers given a proper clean. The location of the hotel is great being so close to the CBD and was great for us for the NYE fireworks going to and from. The staff are a credit to this hotel for sure and hopefully the owners read these reviews and maybe have a look into the flooring and the deep cleaning needed in the showers so its easier for their cleaners to upkeep and nicer for the visitors.

Molto buoni ragazzi che restituiscono il mio deposito in contanti in anticipo perché io controllo le 8:00. Grazie

Hotel carino. Di solito buon valore per il prezzo, tranne quando sono quasi pieni, può diventare costoso. Ma la maggior parte del tempo buon valore per i soldi. Il personale è molto gentile e amichevole e la maggior parte delle camere sono pulite e comode. Alcuni stanze sono un po' grosse e date, ma sono lentamente ristrutturate. Tutti intorno a un ottimo hotel.

The room was small and the bathroom even smaller but appeared reasonably clean. But during an afternoon nap someone else tried to enter out room (they still use actual keys). Management refused to give us the second key so we were afraid that someone else might try to enter our room during the night or while we were out. We then asked how we accessed the cable tv they advertised only to be told that since the tv unit was attached to the antenna by a cable then that was cable tv (only half the normal free to air stations actually available). Management offered a full refund if we left that night which we were happy to do as I was scared that someone may enter the room at anytime but alas now they are refusing to refund us.

Great place to stay when you need to head to RNSH. I had a family member assigned to the RNSH so needed a place to stay that was close to them. Room was beautiful and breakfast was great. The staff is helpful and friendly