Scopri il tuo soggiorno a Castle Hill

Non poteva vedere un ascensore dove e l'hotel sembra un tad obsoleti e mantenuti in debole, la stanza aveva un aircondition centrale che non poteva regolare, solo 2 su 7 luce lavorate nella stanza

I was located to room 201 which is right next to the lift . It was a very noisey room, every min or 2 mins can hear the lift sound . While I was making the booking I wrote in the booking comment to not locate me next to the lift . Any when when I checked out and kindly advise to the check out staff that the room was very noisy . The staff just said everything had been paid for . Not happy at all with my staying . Not even a free coffee was offered at the bar for a comfort drink .

I booked in on Friday to an apartment room. There is only two of everything in this room, two forks, two coffee cups, to bowls, two towels. Strongly 3 coffee satchels. They don't clean the room. They don't clean your room at all until you leave. When i returned 11pm sunday night, still no room service. Same sheets, no towels, no coffee, no clean dishes. Mary, purporting to be management says that they don't clean. Housekeeping just empty's the bin and provides fresh towels. I wasn't fortunate enough for them to even do that. How you are supposed to survive 4 days with two forks, two towels and 3 coffee satchels is a mystery. A four star establishment that doesn't do housekeeping. This place is a dump. Keep away from it.

Quest Hotels sono sempre stata una buona scelta per me quando sono rimasto lontano. Il personale dell'hotel era carino e utile e attento. Avevamo tutto quello che ci serviva per il nostro viaggio. In generale era una bella e piacevole soggiorno.

Grande posizione ma aveva un appartamento esecutivo che aveva bisogno di un buon pulizia. Carpeta era sporca e balcone anche. Apparenza standard davvero e non vale la pena i soldi che abbiamo pagato. Qualcosa è cambiato da quando abbiamo visitato l'ultima volta. Devo prendere il tuo stile di pulizia!!!

First: the good. The reception staff were lovely, friendly and helpful. The air conditioning worked well and the room was quiet. The not-so-good: I found the bed very uncomfortable and woke up with a back ache. Just one rather flat pillow too. I know mattress firmness is an individual thing and maybe some people find these beds comfortable, but not me. The actual bad: there were no bedside tables in the room. I’ve never ever stayed at a hotel with no bedside tables before. I was travelling with my mum who needs to use a CPAP machine and she had to push her bed across the room so she could use the built-in desk by the window to rest and plug in her machine. The bathroom was a weird sort of dropped-in prefabricated quarter-circle that you have to step up into, and the shower floor was plastic and spongy and felt like I was going to fall through. There was a sign in the bathroom warning us that steam from the shower could set off the smoke alarms and if that happened we would be liable for the fire brigade call-out fee of $1500. Despite this there was no extractor fan in the bathroom! There was also a sign asking us not to boil the kettle under the smoke alarm for the same reason. But that’s where they keep the kettle… The room also had an unpleasant musty smell, like the carpets had got wet and mouldy. We tried to open the window for fresh air but it was so noisy we had to close it again. So here are my suggestions for making this hotel a more pleasant place to stay: Add some bedside tables. Even just one to share between the two beds. Get the carpets cleaned, or replaced. Change the smoke alarms. Most smoke alarms aren’t triggered by shower steam! Replace the pillows, or at least have more than one per bed. I acknowledge that this is a budget hotel and a no-frills approach is expected, but I’ve stayed in much cheaper places that were much more comfortable and welcoming!

La pulizia è molto importante per tutti gli hotel e l'alloggio. perché può causare malattie. Polvere proveniente dal ventilatore e aria condizionata quando è in esecuzione. Io mostro i cazzoni che passano attraverso le lacune sulle pareti. In particolare, occorre sostituire il rumore delle porte e il condizionamento dell'aria, ma anche se mi è accorto che questo è il modo in cui finiamo se dopo la stanza di economia. La gestione è molto amichevole, ma ha bisogno di più attenzione alla pulizia e forse è il momento di riparare. Grazie.

The staff went above and beyond to accommodate my friend and I, despite multiple changes to our staying dates. Cameron in particular was extremely welcoming and hospitable. Upon arrival the staff offered to take my friend's suitcase up to our room and when we asked, provided us with a microwave and toaster! Our room was well equipped and very clean. Although the hotel's location appears to be far from the city, we had no problem catching trains to and from the hotel. Even trains with limited stops will stop at Westmead station