Premier Inn Wolverhampton North

I changed my room to an aircondition room and the experience was beautiful after

Second time staying here and it was bang on. Located just off the motorway, perfect location. 10 minute drive to Wolverhampton centre. Staff on reception friendly. Room immaculate and just what I’ve come to expect from PI all round. Car park had plenty of room. Will be staying again

Having lived near Wolverhampton for 29 years until April 2024, I never had cause to visit this hotel, restaurant or bar, but that was clearly my loss. Hospitality is an extremely demanding sector, and recruiting the right people across a large operation must be very challenging, but whoever handles the HR side here really does know what they're doing. Everyone I met, from receptionists to cleaners, from restaurant staff to the effervescent folk running the Beefeater, was right at the top of their game, even though the hotel was packed. The breakfasts were excellent, not least as the servers deliberately placed small amounts of hot food in the containers, and then worked hard to top them up, rather than (as often) piling the dishes high and going for a natter. However, the highlight of my stay was the bar, not because of the beer (though that was fine), but in terms of service standards and atmosphere. It was clear that a significant number of locals were present and it genuinely felt like a proper 'local', rather than just a standard hotel bar. Inevitably, the area was crowded, but as elsewhere, the staff were very efficient, so no-one waited to be served for more than a minute or so, and the tables/chairs were very swiftly wiped down as customers left. I was already composing a five-star review in my mind, and when I saw a lovely tribute to a former staff member behind the bar, I wondered if I could give this Beefeater a 'bonus' star. In my many years of visiting Premier Inns, this was a Beefeater like no other.