Hotel in zona parc, Cisnadie

We stayed at this large hotel with a tour group and it was a good, say, 3.5 star hotel. It was well located, being just over 1 km from the main square and offered a comfortable room, a restaurant/breakfast area. The room contained all the necessities of a hairdryer, a safe, fridge and free wi-fi, although perhaps the shower could have been a little stronger. We had dinner in the hotel restaurant one night, which resulted in one minor grievance - and that was, the staff were hard to find. In fact, they were a little inattentive, congregating in the bar for a chat amongst themselves. Once it was made known we were expecting a meal, the service was fine. However, there were numerous dining options 1 km away in the city centre. Breakfast was okay, with a range of hot and cold dishes and thus, was satisfactory. Spending only one night there, we had no need to use whatever other facilities may have been available.

…durante il mio tour della Romania…ho passato solamente una notte in questo fantastico Hotel Forum Continental!!…che dire!!….sono stata strabene!!…si trova all’interno di un edificio storico!!…ho travato una camera calda e pulita!!…con il bollitore per fare il caffè…the o camomilla!!…acqua di benvenuto!!…frigo pieno di tutto quello che si può volere!!…location magica per visitare tutto quello che ci offre la cittadina di Sibiu!!…di notte tranquillità assoluta!!….personale professionale e disponibile!!…la colazione internazionale con vasto assortimento di dolce e di salato!!…si trova di tutto e di più!!…darei anche oltre i cinque pallini!!…e si si!!….ci tornerei!!….

Non posso andare male con il classico centro, ma solo a piedi dal centro storico con tutta la sua storia, bar e ristoranti, la Ramada Sibiu gena ha tutto. Situazione, vista, generosi appartamenti con cucina per le famiglie, parcheggio interno e all'aperto decente (a disposizione - nessuna prenotazione), grande ristorante e spazio di riunione. Sì, a volte hanno un ascensore dodgy e nessuna piscina, ma ehi, nessuno è perfetto! Suggerimento: cerca di trovare una stanza al di là degli ascensori al livello superiore, in modo che si possa godere della vista - si vede le montagne in un giorno chiaro ;)

Sono arrivato di sera, dopo un lungo viaggio. Mi hanno accolto in maniera calorosa, con una bravissima receptionist che parla perfettamente italiano. Hotel perfetto, camera meravigliosa con letto su soppalco, pulita e nuova. Posizione centralissima, ma con comodo parcheggio gratuito.

In fact, I had a reservation, but I refused to stay at the hotel due to the conditions and the rudeness of the staff (who were probably following the owner's instructions). The German-named hotel, a rip-off, was pretty much like the one I got with Johannis. You check in, go to your room, and find that it's very hot. You fiddle with the high-tech AC control system on a tablet embedded in the wall, only to discover that it's already set to the minimum temperature with the ventilation at maximum, yet it still displays 27 degrees in the room. You take off your shoes and sit by the ventilation grille, noticing a slight breeze (and I'm not exaggerating, just a slight breeze) that probably aims for 25-26 degrees. I've spent several years cumulatively in hotels, so I know their tricks. I open TripAdvisor and search for reviews, and of course, all the ones from the summer period complain about the lack of AC. I go down to the reception and ask the lady there if they have any rooms where the AC works and if they won't shuffle me from room to room as they did with other tourists who had written about this ”strategy,” probably devised by the rude owner. The lady assures me that she will solve my problem: two more rooms and luggage tours through the hotel, only to find out that it was exactly as I suspected: no room could provide a decent temperature. The lowest was 26 degrees with the AC running at maximum for 5 hours (in a colleague's room who had arrived earlier). I don't understand two things: How does a place like this get a 4-star rating? Probably the same way gas stations between buildings do. What kind of owner is so rude and stingy that they won't solve the problem and won't instruct their staff to try to fool the customer by shuffling them from room to room, even though they have reviews from 2022 pointing out the issue? PS: I mustn't forget two more aspects: brown wooden doors in a design with white and gray in the rooms; it's as if a blind person thought of the color combination. The parking lot might be enough for 10% of the rooms, and the reception lady encourages you to park at the nearby Mega Image supermarket where the parking spaces are marked as for the store's customers. When you ask if that's not a problem, you're told to put your car in a less noticeable spot in the back; otherwise, the store staff might notice and come to ”complain” about it. This is Romanian tourism (even with a German name) in the ”land of well-done things.”

Very weird experience. On one hand, the place looked new and modern. On the other hand, we had issues at check in so we got another set of rooms with same rate and somehow didn’t annulate the one over booking. But let’s say it was fixed. Bathroom was smelling bad and shower had issues. Bathroom needs clear renovation! Even worst, the lady at the reception came over me in the room and ran. I screamed because I was like *** and went on the hall because I assumed my door didn’t close if someone came in. And it was no room service. Someone yelled sorry from the hall and did not turn around. Even weirder, every day leaving with the car the receptionist was running after us to check out??? I mean, they have the visa if we were to leave. Just really off experience.