Hotel a Cisarua, Cibeureum

Excellent services from front office & incoming lobby. For restaurant need to be immproved for dinne especially monitor all customer orders serve as soon as possible

From the moment we arrived, the resort exceeded all expectations. Nestled in a stunning natural setting with breathtaking views, this resort is the perfect mix of luxury, comfort, and serenity. The check-in process was seamless, and we were warmly welcomed with drinks and genuine smiles. Hasbi attended to us throughout the sty and he has been exceptional. Our room was beautifully designed with modern touches and local charm. Immaculately clean, it featured a plush bed, a spacious balcony overlooking the lush greenery, and all the amenities one could need—including a stocked minibar,a dreamy rain shower and a bathtub overlooking the scenery. What truly sets this resort apart is the service. Every staff member went above and beyond to make our stay unforgettable. Pak Handy also come down on the 2nd day to check on our hospitality. From the attentive housekeeping to the friendly restaurant staff, everyone made us feel like VIPs. Speaking of food—absolutely delicious! Every meal was a culinary experience, with fresh ingredients, generous portions, and diverse options. Whether lounging by the pool with magnificent view and cooling weather and indulging in spa treatments, there was never a dull moment. The peaceful ambiance and pristine surroundings made it feel like we had found our own private haven. We left feeling relaxed, pampered, and already planning our return And recommending to our family and friends. If you're looking for a getaway that blends luxury with nature and top-notch service, this resort is it. Five stars all the way!

Per tutta la mia permanenza, il personale attento del resort ha assicurato il mio comfort e il mio benessere, e la loro calda ospitalità e vera cura hanno contribuito in modo significativo all’esperienza positiva complessiva. Dalle staff del desk front to the restaurant servers, everyone went the extra mile to ensure I had a memorable stay.

I’ve book the hobbit room type & my child love the concept so much & it is so near to the playground & swimming pool. It just the breakfast place is so far we have to walk from the room to Seruni 3 which is high with lots of staircase. But everything was ok & the hotel is very near to the Safari just 5 minutes driveway.

Lumayan kolam ya bersih air kolam jg segerr pelayanan ya ramah

Generalmente ok se si ferma per una notte sulla strada per Taman Safari. Bella vista sulla montagna fuori. Avvertenze a 5 minuti a piedi. Piscina con acqua fredda. Design coloniale. La stanza sarebbe molto meglio se fosse stata rinnovata, ma il problema era che altri ospiti festeggiavano con musica indonesiana fino alle 11:00 e iniziarono di nuovo a festeggiare la mattina dopo alle 6:00!