Premier Inn Cirencester

Good location. Excellent breakfast, but coffee machine still broken. Early checkin chaotic. Paid for twin, finally given double.

If you want a bed to sleep in and a reasonable breakfast, then this place does exactly that. If you are staying for more than a night or two for work, then I would stay somewhere else. The evening menu in the restaurant is not great, when you've been out all day and want something satisfying or filling then the menu options are poor. The options are odd choices and none of them seem to be suited to anyone other than those who enjoy processed microwavable food. Several nights of my stay many of the items were not available, with the basic stuff not being in stock (Burger Buns). The make your own Pizzas have strange topping options like, pickled onions and poppadom's, and there is a serious lack of vegetables or healthy options. The service was slow, and things were forgotten or just didn't turn up at all, even when it wasn't busy. The staff tried their best and were polite but again information was given on several occasions in relation to the booking but nothing noted down or put onto the system, against the room(despite this being promised) so this resulted in having to relay the same information night after night which got a little boring, especially when it was the same person. The rooms were sort of clean and the bed sheets didn't fit the bed but again if it’s just somewhere to get your head down at the end of the day then its fine.

Terribly grim hotel overlooking McDonalds in Cirencester. Poorly cleaned room, and the onsite restaurant served food I hadn’t seen since the 1980’s. Staff were miserable and unhelpful. Suggest this hotel is renamed Premier Grim. Have never used a budget hotel before and certainly won’t do again.

Great experience...as expected here. Clean and tidy and even with the work being done on the building, we heard nothing,

Excellent service Room lovely and clean Staff friendly and helpful Continental and full English breakfast delighful

We used this hotel for a single night stop over on our way to Cornwall from Liverpool to break the journey. It was a great base to explore the town, as it was our first time in Cirencester and would be more than happy to stay here again if we ever came back to explore further. The person on reception was overrun at Check In with simultaneous check in arrivals, but she performed well and with good humour. She then went onto serve us in the bar and gave us the pointer for our evening meal, which turned out to be a superb Italian restaurant. And she was still serving in the bar, with a smile, when we returned later. A credit to the hotel.