Hotel a Cimenyan

"The access road to the hotel was quite surprising, as the location feels very remote and far from main areas. At first, it raised some doubts, but upon arrival, the concept of the hotel as a hidden getaway became clear. The property and parking area are spacious, and the cool, windy atmosphere is definitely a positive aspect. That said, the room experience did not fully align with the price point or the expectations of a four-star hotel. The deluxe room felt rather small, with very limited space for praying. Several basic details were also missing or poorly maintained: a broken bedside table that was only available on one side, no toothbrush cup or hand soap in the bathroom, and an overall interior that felt dated, with peeling paint visible in several areas, including the room door. The door lock also did not feel particularly secure, which affected comfort. When I raised these issues and requested a room change, the front desk staff responded promptly and moved me to a better room. This quick response is appreciated. However, the explanation given suggested a lack of internal coordination, particularly between housekeeping and the sales team, which ideally should be better managed. On the positive side, the Wi-Fi connection was fast and reliable. Dinner at the restaurant was acceptable—nothing outstanding, but satisfactory. There are limited activities available for adults, and due to the hotel’s secluded location, guests should plan their own transportation. Ride-hailing services and taxis are available, but waiting times can be longer because of how hidden the hotel is. Overall, the hotel offers a calm environment, a large property, and pleasant weather. However, in terms of room size, basic amenities, and interior condition, the experience feels closer to a 3.5-star hotel rather than a full four-star standard. With better room maintenance and attention to small but important details, this hotel could significantly improve the guest experience."

"The hotel provides excellent service in every aspect. All the staff are being very nice, friendly, and helpful from the very start we came until we left the hotel. In addition, I took a note about the water when having a breakfast, the next day the representative approached me and showed some gratitude for filling the survey and gave me complimentary cake. It was the cake I love that I mentioned before. Thank you to Mr. Lucky & all the F&B staff for the nice gesture. And for the hotel itself, the atmosphere, location, food - everything was great! Will definitely come back another day. Keep up the good work! 😊"

"Valley Resort sudah sangat sering saya lihat di aplikasi tapi baru sempat sekarang bisa staycation disini, menyesal kenapa tidak dari kemarin kemarin…luar biasa Valley Resort"

"Everything was excellent here! The room, breakfast and facility all superb ❤️❤️❤️ this is 2nd time i stay here, and always have a great time. Keep up the good work! 😎"

"Lokasi cukup tenang dan bisa dgn cepat menuju dago... Perlu di pertimbangkan untuk menginap d hotel ini banyak naik tangga jd buat yg bawa org tua bole di pertimbangkan kembali.. Liftnya unik... Overall kalau solo atau anak muda rekomendasi sekali karna simple dan unik tempat tinggalnya"

"La posizione è OK. La mia prima volta qui a Dago. Si trova accanto al pesantero e alla moschea. È possibile sentire la gente recita alquran e anche azan. Ho prenotato 2 camere qui accanto a vicenda, davanti alla piscina/giardino. Credo che Dago Heuvel sia lì da molti anni. Le proprietà sono molto dall'esterno, ma all'interno. Era un po' deluso. Capisco che il prezzo che abbiamo pagato era basso e è venuto con colazione. Ma io credo che le proprietà devono avere una buona manutenzione all'interno della stanza, soprattutto la toaletta. La pressione dell'acqua sul bagno e il bidet, oh mio Dio, era molto bassa. Abbiamo avuto un tempo difficile per spruzzare il bagno, abbiamo pensato che fosse rotto.Abbiamo provato e provato, svegliato per ottenere tutti i poop entra. Per favore, riparare il bagno e fare manutenzione in entrambi i bagni. Non ci importa se ci sia un po' di sporco sul dubbio, conforto o doccia e anche crack alla maggior parte delle passeggiate. Ma non c'è scusa sul bagno. Hai una vista così bella vista vista sull'hotel Intercontinentale e così via, per favore migliora sul bagno ya. Il colazione è OK. Il letto è comodo ma la pipa era molto sottile ma non c'era alcun problema. Ok, tutto questo è grazie"

"- Alla disinfestazione di Newman. Clean, bello spazio. La colazione è solo una scelta, non un buffet. La stanza non è male, anche se non ci sono sedie."

"selalu suka dengan suasana pondokan Hotel Tjiburial, Asri, sejuk dan homey"