New Century Resort Qiandao Lake Hangzhou

Very local. The staff at the buffet was very friendly, however there aren’t many options for foreigners for breakfast and dinner, but that’s the case in the whole town. NOT for a couple with no children, unless it’s off holiday season, then it’s perfect for a 2-3 days getaway. Holiday season it’s too noisy.

This is a great family hotel and is very well situated to the town center. We booked a family suit with three beds and the room was perfect. The whole hotel was clean, maybe becoming a bit dated, but not at all bad. The pool was really nice for the children although I remain puzzled at to why there are not so many places to sit eg Sun loungers or chairs….. there are only six loungers? Also there are some lovely positioned umbrella tables around the gardens, but with no chairs? The food is average and after trying we opted to eat out in the local town and some international hotels. All being said this is a fair priced hotel in a good location with a great pool and I would recommend it. What really makes this hotel is the staff will go out of their way to help you. I big shout out to 张静怡, who kindly greeted us upon arrival and kept in touch with us during our stay to ensure things were ok, 张静怡 even gave us a small food gift on departure….. she truly understands customer satisfaction. Well done

Very nice scenery

Good hotel

在杭州千島湖度假酒店度過了一個難忘的春節假期，和家人一起享受了温馨的家庭時光。酒店的環境優美，設施齊全，非常適合家庭出遊。特別要感謝管家旦旦，她的熱情服務讓我們的住宿體驗更加完美。 入住的三天裏，旦旦一直在關心我們的住宿體驗，確保我們的一切需求都能得到及時滿足。尤其是我們預訂的兩間房中，只有一間包含下午茶，旦旦得知後，立即為我們額外申請了另一間房的下午茶服務，細心周到，讓人感到十分温暖，旦旦服務不錯👍 酒店不僅地理位置優越，周圍景色迷人，管家服務也讓我們的春節假期更加愉快。強烈推薦給大家，尤其是和家人一起出遊的朋友們，絕對值得一試。

有幸從北方來到南方入住開元，給孩子們準備的小禮物、糖果孩子們很喜歡，入住體驗很棒，；免費給升級的家庭套房簡直就是驚喜；自助餐、早餐吃的都很好，自助餐簡直驚艷了我們，每一位服務人員都很温柔；入住時候配了專屬管家：旦旦，無論深夜還是白天遇到問題旦旦都第一時間幫忙解決，感謝旦旦貼心的服務，十分好評！♥️