New Century Resort Qiandao Lake Hangzhou

Very local. The staff at the buffet was very friendly, however there aren’t many options for foreigners for breakfast and dinner, but that’s the case in the whole town. NOT for a couple with no children, unless it’s off holiday season, then it’s perfect for a 2-3 days getaway. Holiday season it’s too noisy.

This is a great family hotel and is very well situated to the town center. We booked a family suit with three beds and the room was perfect. The whole hotel was clean, maybe becoming a bit dated, but not at all bad. The pool was really nice for the children although I remain puzzled at to why there are not so many places to sit eg Sun loungers or chairs….. there are only six loungers? Also there are some lovely positioned umbrella tables around the gardens, but with no chairs? The food is average and after trying we opted to eat out in the local town and some international hotels. All being said this is a fair priced hotel in a good location with a great pool and I would recommend it. What really makes this hotel is the staff will go out of their way to help you. I big shout out to 张静怡, who kindly greeted us upon arrival and kept in touch with us during our stay to ensure things were ok, 张静怡 even gave us a small food gift on departure….. she truly understands customer satisfaction. Well done

Very nice scenery

Good hotel

產後三個多月，在家實在憋得慌，週末臨時起意，想去上海周邊度個假，選擇了千島湖開元度假村。入住酒店三天兩晚，本對淡季不抱有太多的期待的我，沒想到酒店卻給了我足夠的驚喜。 人不算多，辦理入住的流程很絲滑，前台小姐姐還給我們免費升級到了中心湖景房lucky！ 入住辦理完後，我們的【小管家-貝貝】上線，貝貝姐姐第一時間把酒店所有的遊樂設施、每日活動、用餐時間等等訊息貼心地告訴了我們。看到我們有個小寶貝，還暖心地送給了他一輛小汽車，還給我們贈送了酒店旗下莊園的紅酒🍷真的是很温暖。 在貝貝的照顧下，這三天我們玩得很開心，雖然水上樂園因為季節的問題沒有開放，但酒店的其他遊樂設施已經給足了我們快樂——萌寵樂園、無動力樂園、健身房、游泳館、水上活動…每天都很充足！ 還有以下幾點給我們留下了深刻的印象： 1、客房貼心地給我們準備了小月齡寶寶嬰兒床 2、酒店的湖景很美，可以看到超美落日 3、萌寵樂園的動物都很親人，可以有愛互動 4、散養的孔雀會到客房前散步，讓人驚喜 5、酒店的服務員都特別友善，熱情好客 6、酒店是東南亞風格，有很多可以打卡拍照的地方 三天玩不夠，下次來千島湖，還會選擇這裏～

酒店設施不算新，但是也還可以，衞生環境都不錯，管家雯雯服務熱情貼心，處理問題也很及時， BOBO萌寵樂園的小動物挺乾淨，森森運動場也蠻有意思，兩歲半的小寶寶足夠了，汽車小鎮就在房間樓下，很方便適合給小朋友放電一整天，保潔樑阿姨服務很好，還在床上做了小孔雀和小兔子，酒店都有送水果和酸奶小驚喜，接駁車錢師傅一路上主動介紹酒店周邊的一些訊息，很開心在這裏度過了三天兩晚，下次還會選擇入住，很棒的親子酒店！