Recensioni su Under the banyan tree, there is a home stay (Guanyinqiao 9th Street store)

Risposta dalla struttura: We deeply apologize for your stay experience this time. We always aim to provide high-quality services, and now we would like to explain the hotel service standards as follows: the hotel strictly follows industry hygiene standards, and all areas undergo standardized cleaning procedures three times a day. The fresh air system automatically changes air every hour according to international healthy building standards. The guest rooms are equipped with professional disinfection and sterilization equipment and sealed packaging of guest supplies. The vending machine products have passed the national quality inspection certification, and the front desk staff are ready to respond to guest needs. In response to the noise issue you mentioned, the hotel has implemented a layered dynamic security inspection mechanism. The front desk can flexibly adjust room arrangements based on guest needs and provide multiple specifications of sound insulation solutions for selection.

Risposta dalla struttura: Dear Guest,We truly appreciate you taking the precious time to share your experience during your stay at our hotel. Your feedback is of utmost importance to us. We are delighted to learn that you recognized the high cost-performance ratio of our hotel, making it an excellent choice for budget travelers, which is exactly what we have been striving for.We apologize sincerely for the inconvenience caused by the lack of an elevator. Currently, our hotel indeed does not have this facility, which has troubled guests with heavy luggage. However, our hotel staff will offer assistance to guests with heavy items.Regarding the location of the hotel, as you mentioned, we are situated on the quieter side of Guanyinqiao, approximately 1.2 kilometers away from the bustling area. This allows guests to enjoy a certain degree of tranquility while being able to reach the lively area within a short time. We are glad that you appreciate this aspect.Concerning the customer service, we deeply apologize for the negative impression we left on you. We will strengthen the training of our staff to enhance their service awareness and professional qualities, ensuring that every guest can experience warm, friendly, and considerate service. We will make sure that a similar situation will never occur again.Wish you a pleasant journey and all the best!

Risposta dalla struttura: Dear guest,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found the rooms to be cozy and comfy during your stay. However, we apologize for the inconvenience caused by the soundproofing issue. Your comments are valuable to us, and we have already taken note of this problem. We will be looking into ways to improve the soundproofing system in our rooms to ensure a more peaceful and relaxing environment for our future guests.We hope that this experience will not deter you from choosing our hotel again in the future. If you have any further suggestions or concerns, please do not hesitate to reach out to us. We are committed to providing the best possible service and accommodations to all of our guests.Thank you again for your feedback, and we look forward to welcoming you back soon.Best regards,[Hotel Management]

Risposta dalla struttura: hank you for your kind comments and love for Banyan Tree Hotel! We are extremely delighted to receive your compliments on the hotel environment and services. When traveling away from home, a comfortable stay is the expectation of every traveler and also the ultimate goal of our hotel services. We will keep making efforts to make your journey perfect. Looking forward to your next stay at Banyan Tree Hotel!

Risposta dalla struttura: Dear guest, I was unable to receive your five-star review. It must be because I still have a lot of room for improvement. Please feel free to share your opinions or suggestions with us in a timely manner! We strive to provide the most thoughtful and meticulous service to every guest, bringing them a valuable experience. We strive only to make your stay happy and satisfactory! Looking forward to your visit again and wishing you a good mood every day!

Risposta dalla struttura: 【近觀音橋，服務熱情】非常感謝您對我們酒店服務的高度評價。我們一直堅信，優質的服務是酒店的靈魂所在。我們的團隊成員都經過專業的培訓，從您預訂房間開始，就有專屬客服跟進您的需求，為您解答疑惑。在入住期間，引領您至房間並詳細介紹酒店設施。客房服務員會根據您的作息時間靈活安排打掃，還會貼心地為您補充各類用品。您的滿意是我們服務的動力源泉，我們會持之以恆地為每一位客人提供這般貼心周到的服務，熱切盼望着與您重逢。

Risposta dalla struttura: 感謝您對榕樹下酒店的好評和喜愛!非常高興您對酒店環境及服務的稱讚。出門在外，住的舒心是每個旅者的期望，也是酒店服務的終極目標。我們會不斷努力，令您的旅途盡善盡美。期待您再次入住榕樹下酒店!

Risposta dalla struttura: 【交通便利，服務專業】非常感謝您對酒店環境的稱讚。我們精心雕琢每一處角落，旨在為您營造宜人氛圍。您的好評激勵着我們保持並提升環境品質，靜候您再次下榻，繼續享受這獨特環境。

Risposta dalla struttura: 【交通便利，服務專業】非常感謝您對酒店環境的稱讚。我們精心雕琢每一處角落，旨在為您營造宜人氛圍。您的好評激勵着我們保持並提升環境品質，靜候您再次下榻，繼續享受這獨特環境。

Risposta dalla struttura: 【近觀音橋，服務熱情】非常感謝您對我們酒店服務的高度評價。我們一直堅信，優質的服務是酒店的靈魂所在。我們的團隊成員都經過專業的培訓，從您預訂房間開始，就有專屬客服跟進您的需求，為您解答疑惑。在入住期間，引領您至房間並詳細介紹酒店設施。客房服務員會根據您的作息時間靈活安排打掃，還會貼心地為您補充各類用品。您的滿意是我們服務的動力源泉，我們會持之以恆地為每一位客人提供這般貼心周到的服務，熱切盼望着與您重逢。

Risposta dalla struttura: 【管家式服務，態度熱情】感謝您的好評！您的認可讓我們倍感欣慰。酒店大堂配有自助飲品供您飲用，我們一直努力為客人打造舒適便捷的入住體驗，您的滿意是對我們最大的鼓勵。期待您再次光臨，我們將竭誠為您服務！

Risposta dalla struttura: 【管家式服務，態度熱情】得知您對我們酒店的環境讚不絕口，我們深感欣慰。酒店的環境打造傾注了我們大量的心血，從精心設計的園林景觀到獨具風格的室內裝飾，每一處細節都力求完美。漫步在酒店的花園小徑，四季花卉錯落有致，清新的空氣與悦耳的鳥鳴相伴，讓人心曠神怡。而室內寬敞明亮的大堂，舒適的休息區域，營造出一種寧靜而奢華的氛圍，都為您帶來極致的舒適體驗。我們會繼續精心維護這片美麗，期待您再次來此享受這一方愜意天地。

Risposta dalla struttura: 【近觀音橋，服務熱情】 感謝您贈予毫不吝嗇的五顆小星星，願您如同星星一般，閃耀而不孤單。在您的支持下，我們將持續努力!

Risposta dalla struttura: 感謝您對榕樹下酒店的好評和喜愛!非常高興您對酒店環境及服務的稱讚。出門在外，住的舒心是每個旅者的期望，也是酒店服務的終極目標。我們會不斷努力，令您的旅途盡善盡美。期待您再次入住榕樹下酒店!