Utente ospite
20 maggio 2024
Location was very good as its located right in the centre and near the Jie Fang Pei. It has a nice bathtub and good night views which were a big plus. When we arrived at 3pm the rooms were not ready yet so we needed to walk around for an hour which were fine since there’s plenty of malls nearby but if you are tired after a whole day of traveling, this might be an issue. The room floor needs to be mopped thoroughly as you can see from the floor mat I shared here, after using it to wipe the floor by myself, it looked like that. I mentioned to the person in charge but they were not very thorough in cleaning the floors, this will be an issue if you have young kids who tend to roll or lie on the floor. The smart toilet seat was not working and despite telling the manager in charge, they kept insisting it was working and asked me to try again. Finally they decided to let us change the room after much convincing. Frankly, I felt insulted like they implied I don’t know how to use the smart toilet seat. One day, we were locked out of our room because the key card suddenly did not work. We waited for more than twenty minutes for the staff to show up with new key cards after informing them. They told us they were guests checking in and they were short staffed. They could had easily told me to come down and get the cards myself rather than make me and my child wait for so long stuck outside our room.
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