Gemei City Courtyard Garden Hotel (Chongqing Jiefangbei Pedestrian Street Hongyadong Branch)

Ci sono molti hotel a molti piani Ho trascorso dei momenti di relax in un edificio basso! È stato molto bello

The room was satisfactory, convenient to go out, convenient transportation, Xiao Yang at the front desk was enthusiastic, the room was intelligent guest control and the surrounding have a lot restaurants is really very convenient. Few min walk to 十八楼 and train station. The water pressure very big.

Location is great. Got a free room upgrade from the hotel. The only complaint is that the aircond only have hot mode during winter as its control by centralised place. I didn't know this and the hotel never inform me so I didn't get a good night sleep as the room becomes warmer and warmer until 32 degrees Celsius. Other than that, it was a nice hotel.

Hotel in good location, choices of foods are available. Room design with smart devices and love the room design. Reception staff 摇摇 is very helpful and friendly. She even assist us to book for local travel trip and offer all arrangement in her own times. She is worth to recognise with her work passion Downside - hotel entrance doesn't have proper walkway for luggage, quite difficult to move the luggage up to lobby and lifts. Needed improvement.

If you carry big and heavy luggages might have difficulties to pull up to hotel as you have to walk the entrance staircase and the slope is very steep. Overall service is good, surround have lot of food and near to tourist points.

Worst experience that I have ever had at a hotel anywhere in Asia. To start off, the counters in our room were dirty with stains and so were a few of the pillows we had. My group was looking forward to visiting chongqing, but the night that we arrived, they assigned us a room with a broken water heater. The following morning, one of us became ill after showering with water that alternated between burning hot and freezing. The hotel offered to reimburse us for the costs of buying medicine, but never followed up with us or the pharmacy during our 4 day stay. We still haven’t received any reimbursement. In addition, when we wanted to communicate with the hotel manager about the issue, we were met with a horrible attitude and they attempted to point the blame at us by saying that our group member was already feeling unwell prior to taking the shower. I’m extremely disappointed in the hotel manager’s attitude because not only was no apology offered at all, they tried gaslight and blame us for their mistakes. Finally, the overall service at the hotel felt discriminating because the staff all seemed reluctant to answer my inquiries, especially after we spoke with the manager that day.