Chablé Yucatán

“From the moment we arrived, we were greeted with exceptional service. The grounds are stunning, and our room was spotless, with the most comfortable bed. The staff went above and beyond to meet all our needs. The restaurant offered delicious and unique local cuisine, and the spa was a serene retreat with excellent service. I highly recommend this hotel for anyone looking for a memorable stay!”

A truly magical experience, where each day we would discover new features and services as we rode the bicycles, placed at each casita, around the property. The warmth of the staff, from minute one of arrival through to the departing moments was exceptional and authentic. A stunning gym and spa offered amazing treatments that restored not just physical energy but spiritual too. The huge property has natural gardens that are stunning and so well maintained, and the architecture and lighting, complemented with a field of fire flies in the evening really makes you glow and feel like you are walking in a movie set. A luxury and indulgent time indeed. We will definitely return

Peace, calm, tranquility and comfort reign at this beautiful hacienda in the Yucatan forest. From the perfectly-formed and supremely comfortable casita (each with a private pool) we explored the large property, various intimate bars, wide, shady porches, lovely pool area and various dining options on vintage bicycles, which magically appeared in front of our casita. Service is professional, yet friendly and extremely accommodating; the grounds are beautiful; the food and drink are very good. Highly recommended. A couple of things to note: - This resort is the antithesis of the Riviera Maya experience. Refined calm and quiet - Somewhat remote location, if you want to leave the property, you will need a car - Half an hour from Merida. About 2 hours from Chichen Itza

There is a reason why this is rated one of the top hotels in the world! The property is perfect in every sense. The room is superb, the Ixi’im restaurant amongst the best we have been to with a tequila collection to die for… had the tequila tasting experience with Luis and the two hour session felt more like a great conversation around tequilas between two friends than anything else. The staff went out of their way to make sure every aspect of our stay was perfect. Special call out to Martha for the photo session! Benito at the Ki’OI was also very attentive. You guys made our 25th wedding anniversary a very special celebration! Promise to be back!

Chablé is located on a former hacienda that has been beautifully renovated. All rooms consist of spacious and private Casitas. The domain itself is beautiful and is very well maintained. They have two restaurants including one Ixi’im operated by chef a Jorge Vallejo who’s been awarded a Michelin star. The restaurant has an impressive collection of Tequila bottles one of the largest in the world. Another restaurant is located on the property which is decent but has less panache. There’s little to fault at Chablé Yucatán there’s attention to detail in every aspect of your stay. The Spa is beautiful and spacious. The massage I had at the spa was one of the best I have ever received. One thing though is that it has limited hydrotherapy facilities with one dry sauna and a few jacuzzi. I didn’t see a steam room although I might have missed it. One peculiar thing is that access to the hydrotherapy area is through the women’s changing room; a spa butler accompanies you and probably made sure that it was empty prior to access but it felt a little weird. Note that you’re surrounded by nature and although we didn’t encounter animal exotic wildlife, birds are very lively including at night so light sleepers beware and bring some earplugs. There are a few mosquitos but surprisingly very few of them given that you’re actually in the jungle. There’s plenty of bars with fantastic cocktails including one that we didn’t try that offer fine spirits and cigars. The service was impeccable and the concierge service goes above and beyond to provide assistance and guidance. One thing that did bother me was the pool in our casita was always filled with leaves and particles were gathering at the bottom, they cleaned it with every room service but I think a more powerful filtration system or automated vacuum could be a good addition.

The casita (villa) was immaculate, very spacious and private. Service was attentive but not intrusive. The environment around the hotel is exceptionally peaceful and relaxing. Excellent Spa and pools. The restaurant menu options were very good, but perhaps would feel limiting for a stay of more than a week. Apparently a wholly Mexican owned small group, and the consequent attention to design & detail and sincerity of the service shines through in comparison to the usual luxury chains. Although expensive in absolute terms, one of the best value 5* experiences we have ever had. A great end to our tour of Yucatan, with an almost faultless stay.