Hotel Pratap Palace

Worst Experience Ever at Hotel Partap Palace Sadly, a property with such good architecture and name completely failed in terms of hospitality and basic guest care. The staff is rude, argumentative, and unapologetic, even when guests request something as simple as room cleaning. The room I was given had dirty and spitted curtains, completely unhygienic. I had to sleep the night without curtains, disturbing my entire rest. Their tariff system is another example of mismanagement and cheating. Through a third-party aggregator, I booked the room at ₹1500 per night. However, at checkout, they unilaterally raised the rate to ₹2500 per night, forcing me to pay extra after long arguments, with no accountability from the owner. This property operates on a loot-the-guest mentality—first attracting visitors with the name and looks, then exploiting them. If you want a genuine and peaceful Mewar experience, avoid Hotel Partap Palace. I strongly recommend considering Hotel The Grand Chittorgarh, which is nearby and far more professional. I genuinely feel cheated and regret choosing this place. A total disappointment.

Staff was really nice and gave an early check in according to my train timings. Rooms were really neat and overall the property is exquisite.

nice place to stay. food also good. will recommend for next time also. supporting staff. place surrounding with nature

Service was very poor. TV was not working, requested to rectify many times. After 3hrs, person visited but was unable to rectify. Ceiling fan was not working. Later changed the room but in new room the AC was not cooling. Then again shifted back to old room only. Generally their service is very slow and when repeated requests are made, then they are not responding even on the call. Though the Heritage look, this hotel is not good for stay. Will never suggest to book this property.

I am writing to share my disappointing experience during my recent stay at Hotel Pratap Palace in Chittorgarh. Unfortunately, the quality of room number 203 and the overall service fell far below expectations. The room was in poor condition—there was no tea kettle provided, the electrical board was broken, and even the dustbin was damaged. To make matters worse, the room service was very unsatisfactory. Despite raising these concerns with the hotel management and requesting a room change, no action was taken. We felt helpless and had no choice but to stay in that condition for the night. This experience was truly frustrating and not what one expects from a hotel stay. I hope necessary improvements are made so that future guests do not have to face similar issues.

Very poor service. Room quality was not as expected in executive deluxe room. No tap available in washroom only shower was there. No washroom slippers and doormat available in washroom. Door Lock system was not appropriate. Swimming pool was so dirty and not available for use. Food quality also not good.