Premier Inn Chipping Norton

Stayed here twice before and it was all great tbf but a very different story this time unfortunately. They lacked staff, so the service was excruciatingly slow and was surly when we did eventually get served. (Amy was good but lacked knowledge tbf). We were offered a refund for the dinner and the breakfast ( there was nothing cooked) but have not received this.

We stayed here for a long weekend, 8 - 11 August. We had booked the meal deal for our stay but only 2 mornings had hot breakfasts available and we could only have one evening meal as the restaurant was closed as the main member of staff who was often the only one there said the chef wasn't working on those dates. We did get a refund, which was dealt with quickly. The staff who were there were always as helpful as they could be, but they were simply very short staffed, especially considering it was the peak of the holiday season. The car park was spacious and we had to pay but didn't mind as it wasn't too expensive. The room was great and we were pleased it had air conditioning as the weather was very warm if not hot during our stay. It wasn't far to walk into town, and it was also easy for us to drive to various attractions. If anyone from Premier Inn reads this review and others on this site, please can you sort out the staffing issues as it did make our stay less enjoyable than it might have been.

Accessible room on second floor was fine. Clean and air con working. £3 per day for fast WiFi which you can use on 3 devices. Restaurant was a shambles. Staff doing 4 peoples jobs. Cold food. Half the menu unavailable. Hour wait for starter with only 3 other tables occupied. Area manager needs to go and do a shift and see how they have to work. Always use premier inn all over uk but unfortunately will not come here again.

The Premier Inn that they seem to forget they own.. Last time we were here was two years ago and it definitely changed. To be honest, you kind of know what you expect when you've booked a premier inn - and I've been to many over the country this is probably the most tired one I've ever been in. Recently visited lovely one in Cheltenham, Durham and two in London so I know the normal standards. However let's give it some positive first. The positives are that it's a very close distance to town and it has a large car park and the bed is super comfortable ! The negatives and they were a few, first one car park you have to pay for. Only an issue because it's free parking in most towns in Oxfordshire so if you're willing to walk from town, you can get it for free. But it is only £4.50 ! The other - very tired outside needs a good clean, inside their signs everywhere to tell you that there was no hot breakfast and restaurant was closed. Machines weren't working and the one person working reception looked pretty annoyed that he had to check us in. I'm local and we stayed because we're visiting friends for a party ( limited taxis) and I promise it's not the welcoming you normally get in this part of the world. Oh I forgot the other positive was a bathroom was spotlessly clean . However cleaning want great else where and carpets were full of stains. The carpets outside were also stained and basically the whole place smell a bit musty and tired. The biggest issue for our room was that the windows don't open and the Aircon was broken. It was either freezing cold or not on at all and when it was on it sounded like a bath was being constantly emptied. It woke us up several times in the night. Free WiFi was shocking never got it to work and premier inn need to work on getting paid WiFi easier without giving your life details away ! As I said a quick overnight visit for a party, but I've had a booked here for a week or even a long weekend to visit the area, I would be very disappointed. It's such a shame because chippy is a lovely town and great local area and it's in a prime location. It could be so much better.

Very few staff, cold breakfast, not open for dinner, broken air con, no hot water in bathroom tap, corridors have a very strange odour! Don’t bother!