Pullman Sydney Hyde Park

Bit dirty but nice views and location. Was also very close to transport and parking

This is not my first but will be the last time I stay at Pullman. I spent 4 nights, booked two rooms for 3 people. A lot of things were greatly concerning during my stay. 1) misguiding pictures -the bathroom Does Not look like the picture uploaded -I probably got the old room 2) cleanliness - the pool on level 23 smelled like dogshit the whole time - the sauna had some naked guys inside and I was shocked - the room was not clean overall, some stains on the bedsheet 3) furnitures I only had one sofa in my room and requested for another, but instead got this random dining chair 4) FACILITY&OUT OR ORDER 1. AC broke down and I had to FREEZE OVER NIGHT HAD TO GET A HEATER FROM THE LOBBY, but did not get the AC fixed during the entire 4 nights 2. The bedside table had broken glass and I cut my finger pretty bad, and went bleeding 3. The phone did not work during the entire stay- some concierge personnel came in and tried fixing it, but failed and just left I reported this issue but no one said anything and just took the glass out. No compensations or fixing action taken from the hotel Staying in the hotel was the worst part of my trip this time around, PLEASE DO NOT GO HERE UNLESS YOU WANT TO RUIN YOUR DAY. Such a disappointment to Accor group hotels in general. This is definitely not acceptable level of hospitality even from a three star motel. The only thing that is good about this hotel is the location. That is it.

Good location, convenient didn’t realise it’s that close to the **** community the Oxford street, could have been stated Gym available, not up to a 5 star hotel standard, limited free weight, have one barbell but not enough plates Buffet breakfast is good but not worth up to 40 aud per person

I booked this for our anniversary staycation. We usually do this every year so I didn’t expect much but what differs this from the other hotel that we’ve been to is their sweet gesture of leaving some sweet treats with greetings. Hotel location is about 10mins walk to townhall. Which is very convenient. About 5mins walk to St. Mary’s church

Great location, excellent service, friendly staff. However, some facilities may need upgrade.

Convenient location, excellent breakfast, spacious room, friendly staff. Would have rated 5 out of 5 if not for the outdated room facilities. Could do with a timely renovation. That said, overall a satisfactory stay.

Everything was good but swimming pool, cause it was too small.

Lovely hotel next to Hyde Park. Nice views. Beautiful King Room. Super comfortable bed. Hotel doesn’t provide free drinking water or toiletries.

Location is convenient and near many areas. However, the room amenities do lack a bit for its rating. Water was not readily available, soap was finished but wasn’t topped up