Hotel the Royal Shalimar

Some food items were good, while some had a weird taste to them. The little things such as the shower-tap switch wasnt working, neither were the ac remote or the fan remote. However the hotel staff was very very good, mr. Riyaz especially. Overall id give the hotel a 5 star rating if i was rating the staff.

Overall it was good. Just property is much far from the main town. Apart of this staff was very good and polite.

They charged me ₹500 1pac for buffet. But they ruined my whole dinner with low quality & unhygienic food which was not even worth ₹100. Room was clean however the latches didn’t work & there was no assistance to fix it. Also, reception is not always available they took almost one hour to do my exit process as they looked clueless about what was my order for the day. I made them correct my bills. Totally not value for money.

Sharing my honest feedback: pros: 1. Very good location if you like to stay a little away from the city center. 2. Rooms exactly match with the description and photos provided. 3. Very clean and well trained hk staff. 4. Fo team at day time is also very much friendly. Cons: 1. No dustbin at washroom for dumping basic things like sanitary pads etc. 2. Night fo staff is just useless and he needs the basic grooming on urgent basis. 3. No intercoms available for room service. 4. No mosquito repellants or liquidators provided. 5. Acc. To night fo staff there was no food available for dinner as the chef was on leave, however we've seen the room service crew delivering food to our adjoining rooms. We spoke to them and they clearly said that you can place your order to the reception and we will do room service nothing to worry. We spoke to the fo guy again, but he denied any food and this was at around 8:30pm. This already spoiled our mood but we didn't wanted to have any brawl, so we politely asked him that sir you could have informed us earlier about this, why you didn't informed us? and just keep on smiling looking at our disappointed faces and didn't even said a single sorry. I would have rated the stay with a five star but i had a bad experience which i shared and somehow i feel this property needs a good gm or management has to look for the little things, because the tariffs here are not price worthy compared to the services and most importantly please change your night fo guy and get your staff groomed with the basic hospitality needs.

Good one at the price, worth staying, in good locality. Food ok. Rooms are big and spacious. Outside also so spacious.

We stayed for 2 nights the room was clean. The ac power kept going off suddenly in the night. For the second day that we stayed, they didn't clean the room and left it as it is.