Kenny K.
15 luglio 2025
The counter service is best.
i) When we arrived at this hotel, the lady receiptionist gave a warm welcome and ask us to leave a contact number becuase if we left behind somethings, she can called us immediately when checking out. We are Malaysians and do not have the China telephone number, instead i gave my Wechat contact to her for easy communication. The second day while we are on the train from Zhanjiang West to Haikou, we received a message from the receiptionist saying that one package of souvenir was left behind. She done all the trouble to pack nicely the souvenir and looking for the fastest courier service to our hotel in Haikou as we will be leaving China in two days.
Thank you lady, your service is the best and we have received the package the night before departure. Although the souvenir is not costly, but your service warm our heart. We wish your hotel be proseprous in the near future.
ii) On the day of arrival, we went to the next street to have late lunch and sudden rain came. The lady receiptionist offer to send umbralla to us.
iii) During check out, she assisted us to book transport to the train station.
The hotel room is not big but it is nicely set up. There are plenty of foods outlets along the street and at night the place is busy with many food stalls/hawkers just infront of the hotel.
Traduci