Toyoko Inn Chigasaki Shiyakusho

The front desk service was extremely disappointing. Initially, I was asked to present my reservation, which I promptly did by showing the email confirmation. However, the staff member claimed that my name was not on the reservation. I double-checked and confirmed that my full name, exactly as it appears on my passport, was correctly listed. I even handed my phone to the staff member and pointed out my name, but he insisted it wasn't there. When I asked if he could read the alphabet, he affirmed that he could, yet he still failed to see my name. After this frustrating exchange, he simply directed me to a self-check-in machine. This raised the question: why was he asking for my name multiple times if everything could be done at a machine without any staff assistance? Furthermore, I was informed that I needed to remove my car from their parking lot because it was reserved exclusively for Japanese guests. I inquired as to why there was no prior information about this, especially considering the parking lot was small and difficult to access. His response was dismissive; he said he didn’t care and told me to find another parking option on my own. I ended up parking in a nearby lot, which was not cheap. To my surprise, when I left the hotel at 4:00 AM to head to my appointment with all my filming equipment, I noticed that the hotel parking had several open spaces available. While the hotel itself was clean and comfortable, the front desk service was truly subpar.

Was clean, and close proximity to train and shopping was good but such a late check in and early checkout is kinda lame.

日当たりが良くて景色の良いお部屋でした。気持ちの良い朝を迎えました。 無料で朝食がついていました。全体的に野菜が多かったです。私は満足でしたが、男性は物足りなかったかもしれません。遅い時間だったので、いくつかのメニューが終了していました。 フロントの対応が大変丁寧で、気持ちの良い接客でした。チェックインを遅らせていただけたことと、チェックアウト後ロビーで時間調整をさせていただけてとても助かりました。

都很好，性價比高，還有早餐，雖然種類不多，但吃飽足矣，味道也不錯哦，周邊購物也算方便，房間衞生很好！

とても居心地がよく、フレンドリーな雰囲気のホテルでした。部屋は清潔でした。スタッフの対応も良いです。バイキング方式の朝食はご飯、パン、おかず、サラダ、茅ヶ崎名物けんちん汁、手作り味噌汁、出汁茶漬け、コーヒーなど過不足なく用意されていました。 茅ヶ崎市役所の敷地内に建ち、フロント前カウンター席からは芝生広場と加山雄三さんの銅像が見えます。モーニングコーヒーを飲みながらホッコリできました。

部屋は狭いですが清潔感があります。受付の方の対応も親切でした。長く滞在しましたが、気持ち良く、快適に過ごす事ができました。また機会があれば利用したいと思います。