Hotel in zona ShowPlace ICON Theatre & Kitchen at Roosevelt Collection, Chicago

Dear Management, Our stay at your hotel was quite disappointing and uncomfortable, with experiences ranging from excellent to poor. On the positive side, the hotel’s location is unbeatable, just a few steps away from the Magnificent Mile and right next to the Red Line subway station. This made shopping, dining, and exploring the city’s attractions very convenient. The room itself was spacious, exceptionally clean, and the bed was very comfortable, ensuring a good night's sleep. We appreciated the in-room amenities such as the mini-fridge, microwave, and coffee maker, which added to our convenience. However, the hotel’s management left much to be desired. Upon our arrival at around 4 PM on July 11th, the front desk staff repeatedly asked for my family name while holding my Canadian passport, trying to obtain personal information from my Chinese visa. This mistake led to another front desk employee calling us at 9 AM on the third morning to verify my identity with my passport/ID again. Most frustratingly, during our four-night stay, our room was never cleaned. There was a sign on the door that had ”NO Thank You” printed on both sides, which was confusing. Even when we hung the sign outside, the cleaning staff would still knock on our door at 9 AM while we were still sleeping. When told to come back later, they never returned. Despite leaving the room at 11 AM and repeatedly informing the cleaning staff and front desk that our room needed cleaning, it never happened. Additionally, we ran out of shampoo. Despite informing the front desk in the morning, it wasn't replenished by the time we returned in the evening. This forced me to wait in the lobby for a long time to get the issue resolved after a tiring day of sightseeing. On the night before our departure, I went to the front desk to share our experiences with two staff members. They offered us breakfast as compensation, but we typically do not eat breakfast. Overall, our experience at the hotel was very poor. One of the main reasons for choosing this hotel was the Hilton brand, and this experience has caused me to question the brand’s reputation. Sincerely, Maya Zhang

Camera singole, spazio relativamente piccolo, ambiente generale, adatto per viaggiare per un breve periodo di vita, e adatto per persone con condizioni di vita inferiori, come gli studenti, ecc.Il flusso di auto è grande e la porta deve prestare attenzione alla sicurezza del traffico. Ci sono supermercati, negozi, stazioni di metropolitana e altri vicini, strutture di vita comode, ma le condizioni sanitarie sono generali.

Abbiamo soggiornato 4 notti in questo hotel posizionato nel centro di Chicago. Ottima struttura e buon rapporto qualità prezzo. Le camere sono ben arredate. La colazione è molto varie e comprende prodotti di ottima qualità sia dolce che salato. Mi sento di consigliarlo

Ho soggiornato nuovamente in questo hotel e oltre ad essere sempre molto attento ed efficiente, l'hotel è fantastico, è in una posizione perfetta sul magnifico miglio, vicino a tutto e una camera pulita, spaziosa e confortevole.

Bell'hotel in una buona posizione, a pochi passi dal Navy Pier, dal River Side Walk, dalla Michigan Avenue, dal Chicago 360 e da molti altri posti. Ci sono molti posti nelle vicinanze per pranzo e cena. Chipotle si trova nell'edificio dell'hotel. La colazione era inclusa ed era ok. Non ci sono molte opzioni per i vegetariani. Nel complesso è stato un buon soggiorno.

Mi hanno dato un sacchetto.C'è 4 bottiglia d'acqua mentre sono entrato e non hanno detto nulla.Dopo aver controllato il mio quarto giorno, hanno caricato 209usd!!!

I was pleasantly surprised when arriving at the hostel. It's in a beautiful street. Lincoln Park is such a lovely area, I wish I had more time to explore it. Tree-lined streets, great shopping and food options on Clark Street and close proximity to Lincoln Park and the beach. Also close to the subway to head into downtown Chicago. It's the nicest hostel I have stayed in. Spotlessly clean, large reception area and sitting room. Huge kitchen and fridges and free laundry which I took advantage of. If you're looking for a social hostel to meet people it didn't give me that sort of vibe, which was fine for me because I was out most of the day. There didn't seem to be any events on and everyone in the common area just seemed to be on their phone and keeping themselves to themselves, which again was totally fine for me. I stayed in a private room with a shared bathroom. The room was a great size with air-con, a table and chair and a bunk bed (single on top, double on bottom). The mattress was ok. The bunk beds were not great, a bit wobbly ( I wouldn't like to have had to climb to the top bunk), but it was fine and I had good sleep each night. The room was fresh and clean. I stayed 6 nights and it wasn't cleaned whilst I was there. With it being a hostel I'm not sure how this works? I emptied my own trash, asked for new towels and bedding which was fine but I would have liked it to be cleaned during my stay, not a big deal though considering the price, the fact its a hostel and generally how lovely it was. The shared bathrooms were spotlessly clean. There were four showers in the one closest to me. The staff were mostly friendly. One staff member was a bit rude when I queried the wifi, turned his back away and clearly did not want to engage (maybe he was having a bad day?) I just felt a bit awkward and like I was troubling him.. And the wifi was the only real negative. I struggled to get connected in my room throughout my stay and had to purchase data add ons which was an extra expense. Overall though, I would return. Brilliant set up and a gorgeous area.

Buona spazzatura, stanza pulita e ampia.Con microonde e piccolo frigorifero, Wi-Fi è un po' lento. C'è anche un TGI venerdì fuori, con un parcheggio aperto, anche se l'effetto di isolamento sono buono all'aeroporto, non riesco a sentire il suono.Ci sono colazione al mattino. C'era un Ulong dietro, e ho prenotato la stanza su Trip.com. Quando sono andato via dal negozio, hanno tolto i soldi della mia stanza da Carrie e mi hanno chiamato due volte per tornare a me quasi una settimana. Non mi piace l'atteggiamento del personale di servizio, ma l'hardware dell'hotel è buono.

Nestled amidst lush greenery, the Hyatt Lodge at Oak Brook offers a serene escape just a short drive from Chicago .Spacious rooms, a cozy fireplace, and a peaceful ambiance provide a welcome retreat from the city bustle.The hotel's proximity to renowned shopping and dining destinations adds to its appeal.Whether seeking relaxation or adventure, the Hyatt Lodge at Oak Brook caters to diverse desires. ****************