Due to flooding, book this hotel at last moment. The hotel was clean and nice.
However, the check in experience was terrible, I can't see any staff at the front desk for more than 5 minutes, and I noticed there was a staff working in a hidden area opposite to the front desk. As I notice the front desk without any computer so the staff need to travel around two areas. Two groups of people waiting for her, so even I. Once I can contact her has already passed 2pm but the room was still not available. Need around 45 minutes to check in. That's not acceptable since the app shows room available for booking.
Since then there were two times out of electricity which was annoying. The second time resume within minutes but the first time was not.
Other than that the room is ok and clean.
Traduci