Recensioni su InterContinental Chiang Mai The Mae Ping, an IHG Hotel

Risposta dalla struttura: Dear Sin Man,On behalf of the entire team at InterContinental Chiang Mai The Mae Ping, we would like to extend our sincerest thanks for your recent stay and for taking the time to share your positive feedback.We are delighted to learn that you enjoyed your experience with us, particularly the warm welcome and exceptional service provided by our team. It is truly rewarding to know that our efforts to create a memorable stay for our guests have been successful.We will be sure to share your kind words with our team, especially Andy, whose dedication to providing excellent service is truly appreciated.Thank you again for choosing InterContinental Chiang Mai Mae Ping. We look forward to the possibility of welcoming you back to our hotel in the future.Sincerely,Panusart HanphitakwongDigital Marketing ManagerInterContinental Chiang Mai The Mae Ping

Risposta dalla struttura: Dear Bo,On behalf of the entire team at InterContinental Chiang Mai The Mae Ping, I would like to express our sincere gratitude for your recent stay and for sharing your kind words.We are thrilled to read your positive review and learn that you enjoyed your experience at our hotel. Your comments regarding the friendly and helpful staff, the excellent service, and the enjoyable dining options are truly appreciated.We will be sure to share your compliments with our team, especially Andy, whose dedication to providing exceptional service is commendable.Thank you again for choosing InterContinental Chiang Mai The Mae Ping. We look forward to welcoming you back to our hotel in the near future.Sincerely,Panusart HanphitakwongDigital Marketing ManagerInterContinental Chiang Mai The Mae Ping

Risposta dalla struttura: Dear Valued Guest,On behalf of the entire team at InterContinental Chiang Mai The Mae Ping, I would like to express our sincere gratitude for your recent stay and for sharing your kind words.We are thrilled to read your positive review and learn that you enjoyed your experience at our hotel. Your comments regarding the friendly and helpful staff, the excellent service, and the enjoyable dining options are truly appreciated.We will be sure to share your compliments with our team, especially Andy, whose dedication to providing exceptional service is commendable.Thank you again for choosing InterContinental Chiang Mai The Mae Ping. We look forward to welcoming you back to our hotel in the near future.Sincerely,Panusart HanphitakwongDigital Marketing ManagerInterContinental Chiang Mai The Mae Ping

Risposta dalla struttura: Dear N.Alani29,On behalf of the entire team at InterContinental Chiang Mai The Mae Ping, we would like to extend our sincerest thanks for your recent stay and for taking the time to share your positive feedback.We are delighted to learn that you enjoyed your experience with us, particularly the warm welcome and exceptional service provided by our team. It is truly rewarding to know that our efforts to create a memorable stay for our guests have been successful.We will be sure to share your kind words with our team, especially Andy, whose dedication to providing excellent service is truly appreciated.Thank you again for choosing InterContinental Chiang Mai Mae Ping. We look forward to the possibility of welcoming you back to our hotel in the future.Sincerely,Panusart HanphitakwongDigital Marketing ManagerInterContinental Chiang Mai The Mae Ping

Risposta dalla struttura: Dear Lee Xiao long,Thank you for contacting us and sharing your feedback regarding your recent stay at InterContinental Chiang Mai The Mae Ping.We sincerely apologize for the negative experience you encountered during your stay. We understand your disappointment and take your feedback very seriously.We are deeply concerned about the issues you raised, including the limited availability of children's amenities, the challenges faced by your child during breakfast, the lack of timely resolution to your concerns, and the alleged miscommunication from our reception staff.We will thoroughly investigate each of these concerns and take appropriate measures to address the shortcomings you have identified. We will also review our policies and procedures related to children's amenities and ensure that our team is properly trained to address guest concerns promptly and effectively.We understand that this experience has fallen short of your expectations, and we sincerely apologize for any inconvenience or distress caused. We value your feedback and will use it to improve our services and ensure that all our guests have a positive and enjoyable experience at InterContinental Chiang Mai The Mae Ping.We hope that you will consider giving us another opportunity to demonstrate our commitment to providing exceptional service.Sincerely,Panusart HanphitakwongDigital Marketing ManagerInterContinental Chiang Mai The Mae Ping

Risposta dalla struttura: Dear Bs,Thank you for sharing your feedback on your recent stay at InterContinental Chiang Mai The Mae Ping.We appreciate you taking the time to share your perspective on your experience. Your feedback is valuable to us as we strive to continuously improve and exceed guest expectations.We understand that you may have expected a different level of experience based on the InterContinental brand and the price point during the Christmas season.We would appreciate the opportunity to learn more about your specific expectations and any areas where you felt your experience fell short. We invite you to share your feedback directly with us by replying to this email or contacting the hotel directly.Thank you again for choosing InterContinental Chiang Mai The Mae Ping.Sincerely,Panusart HanphitakwongDigital Marketing ManagerInterContinental Chiang Mai The Mae Ping

Risposta dalla struttura: Dear May Yee,Thank you for contacting us regarding your recent stay at InterContinental Chiang Mai The Mae Ping.We understand your concern regarding the view from your Mountain View room. We strive to ensure that all guest expectations are met, and we sincerely apologize if the view from your room did not meet your expectations.We will use your feedback to review our room descriptions and ensure they accurately reflect the potential views from each room category.We value your feedback and hope to have the opportunity to welcome you back to InterContinental Chiang Mai The Mae Ping in the future and provide you with a more satisfying experience.Sincerely,Panusart HanphitakwongDigital Marketing ManagerInterContinental Chiang Mai The Mae Ping

Risposta dalla struttura: Dear xiaoyuan,Thank you for sharing your feedback on your recent stay at InterContinental Chiang Mai The Mae Ping.We appreciate you taking the time to share your observations regarding your room. We understand that the room size and the ability to fully darken the room may not have met your expectations. We will certainly share your feedback with our hotel management team for their consideration in future renovations and improvements.Regarding the inconsistency in water temperature, we sincerely apologize for any inconvenience this may have caused. We will investigate this matter further to ensure the consistent delivery of hot water to all guest rooms.We value your input and hope that despite these minor inconveniences, you enjoyed other aspects of your stay with us.Sincerely,Panusart HanphitakwongDigital Marketing ManagerInterContinental Chiang Mai The Mae Ping

Risposta dalla struttura: Dear Peggy_Lai,On behalf of the entire team at InterContinental Chiang Mai The Mae Ping, we would like to extend our sincerest thanks for your recent stay and for taking the time to share your positive feedback.We are delighted to learn that you enjoyed your experience with us, particularly the warm welcome and exceptional service provided by our team. It is truly rewarding to know that our efforts to create a memorable stay for our guests have been successful.We will be sure to share your kind words with our team, especially Andy, whose dedication to providing excellent service is truly appreciated.Thank you again for choosing InterContinental Chiang Mai Mae Ping. We look forward to the possibility of welcoming you back to our hotel in the future.Sincerely,Panusart HanphitakwongDigital Marketing ManagerInterContinental Chiang Mai The Mae Ping

Risposta dalla struttura: Dear 自駕旅愛好者,On behalf of the entire team at InterContinental Chiang Mai The Mae Ping, we would like to extend our sincerest thanks for your recent stay and for taking the time to share your positive feedback.We are delighted to learn that you enjoyed your experience with us, particularly the warm welcome and exceptional service provided by our team. It is truly rewarding to know that our efforts to create a memorable stay for our guests have been successful.We will be sure to share your kind words with our team, especially Andy, whose dedication to providing excellent service is truly appreciated.Thank you again for choosing InterContinental Chiang Mai Mae Ping. We look forward to the possibility of welcoming you back to our hotel in the future.Sincerely,Panusart HanphitakwongDigital Marketing ManagerInterContinental Chiang Mai The Mae Ping