Zenitude Hôtel-Résidences Chessy

I would say I have knocked down 2 stars for minor things but also inconvenient things. Overalls I would recommend to stay if going to Disneyland. 5 min walk to train and one stop. Close to alot of cafes and restaurants and the biggest shopping centre I have ever seen! There's a supermarket downstairs in the shopping centre so you can stock up on stuff for the hotel. Chose to stay due to having a kitchenette and my daughter having dietary needs so being able to have the fridge and kitchenette was so much easier. They did only provide us with one thing tea towel so naturally on a 3 night stay we would need another. Asked once at reception and they said they will bring some up, asked again the following day and still no tea towels but bath towels instead- it will do. The biggest thing for us was that €250 was taken from us which was for the deposit which we understood. However we have been back over a week and not yet received the deposit back to us. The receptionist said it would take 2 days then however long the bank takes. I have emailed twice and no reply. Otherwise nice stay, modern and plenty of space. Would stay again minus the issue with the deposit.

This was a great hotel. Nice one bedroom apartment style just a few minutes from the train and Val d'europe shopping area. Had all the amenities we needed, stocked kitchenette with good sized fridge and freezer. Our room was recently renovated and was very clean. The staff were so friendly and helpful!!! We would absolutely stay there again

Je commencerais par dire que j’ai été débité de 25 euros pour un porte papier toilette qui était déjà cassé à notre arrivée, car ils avait « des preuves photos » qu’il n’était pas cassé avant. Le jour d’après nous nous rendons compte avoir oublié des affaires dans la chambre nous les appelons. Pendant 24h, ils affirment ne rien avoir trouver, nous traitant de se fait de menteur, bizzare que leur « preuves photos » ne fonctionnent pas…. Puis après les avoir menacer de porter plainte et de mauvais commentaire ils nous rappellent expliquant que d’autres occupant les avaient pris malencontreusement dans leur affaires… très étonnant. Je déconseille ne voulant plus avoir à faire à des gens malhonnête, menteur et très désagréable dans le contact!