Quality Inn Chesapeake

They charge a "service" fee above the rate paid to *******. Also must pay for a security deposit, but do not want to give you a receipt for it. Clerk struggled with the payment terminal. Very unprofessional.

TERRIBLE I was there for 4 nights and the only night room service came to clean to my room was the first day & that was because I called in to have someone come at around 3pm. Another thing I noticed was 2 cockroaches as soon as I got there. This was by far the worst hotel I’ve ever stayed in. As soon as I got there I had to ask for a broom to sweep my whole room. The were hair and dust all over the floor as if nobody had swept. Before I left I asked if I could get compensation and I did not get the help I needed. The owners & staff need to do better. I should be compensated full refunded on my first night when I seen those cockroaches and stayed across the street at the other hotel. I’m very much upset I feel like my trip was a waste:( Also there were some weird men on the 2nd floor. There was a guy that kept peeking through his door everytime I walked by making me super uncomfortable. DOO BETTERRR!!!!

Pass Property seems okay. Beds aren’t very comfortable. There was no towels, soap, or toilet paper in the room. Hotel refused to refund the “service” fee stating “you could have come down and asked for toilet paper any time”. Front desk guy was rude.

Im handicap, clerk said no room on first floor. Had to climb stairs. No safty bars in tub. Charge me $15 for something to do. With ******* Clerk didnt speak english clearly, couldn't understand him. Im 85 yrs old. Not a good motel for us elderly

Find a better place for your money First we noticed after check in, the door to enter the bldg didnt lock so anyone can come into the bldg. There were no towels, which the housekeeper was very helpful and gave us immediately. Floors were dirty & sticky. trash bag was actually ice bucket bag. attempting to iron clothes for plans we had, ironing board fell to floor, had no screws in legs. Tried to phone office, no answer. Couldnt get tv to work, went to office, he came with an attitude saying "you have to push this first" was a reset button. How should we have known? Mattress is hard and lumpy, couldnt sleep. Next morning, take a shower, shampoo and conditioner dispensers hang in shower, go to wash hair, shampoo bottle is crushed in and not a drop of shampoo. Go to office just to ask for some shampoo. Asst mgr asks didnt i notice last night on checkin. I say No, didnt take shower til this am, he starts yelling how does he know his people did it and i didnt use the whole bottle. I said look at my hair, its not even wet, the bottle was crushed so obviously they just didnt replace it. He says if you dont like it leave, i dont put up with disrespect in my hotel. I said im not disrespecting you, but im telling you they had to see it was empty. Again he got rude and yelled so i walked away and back to room. The there was packets of coffee ,sugar and creamer but no coffeemaker to make coffee. If any vaping ,smoking or **** on property, $250 fine. Hallways smell like ****. Smell came in our rm so i told him. He was rud