Hotel in zona Cherokee Indian Reservation, Cherokee

We usually stay at motels with inside entry to the rooms so this was a different experience for us. The noise level outside was very detracting but the room was very good otherwise. The management was very attentive and the breakfast area and breakfast, though limited, was good and we enjoyed it. We did have problems with our keys twice but the manager fixed it right away with just a walk to the office involved. We stayed at the motel for 4 nights and used it as a hub for our daily activities in the mountains. We really enjoyed our stay after getting use to the noisy parking lot.

Disappointing breakfast with just apples, bagels, cereal and yogurt. No bread, no eggs, no sausage and no microwave. Staff isn’t friendly and lacks any customer service skills. The lobby is beautiful and the rooms spacious, clean and well maintained. DESPITE reserving a handicap room, I found the “handicap room” wasn’t wheelchair friendly. I give the hotel a C- as “handicap friendly”. The bathroom so small I couldn’t close the door with my wheelchair in the bathroom (with the footrests removed) and I couldn’t get to the shower because the door was in the way, I had to walk into the bathroom (a struggle for me) then close the door to get into the shower. The shower is dangerous without any hand/ safety rails. I did get a walk in shower and they did provide a shower chair but the only shelf in the shower was on the back of the shower and not reachable when using the shower chair. This is a DANGEROUS shower which requires using the glass shower door handle to move in/out or stand while bathing. It’s a million dollar accident waiting to happen. Two more issues with simple solutions: the toilet is an old “squat” toilet (probably 14 in bowl height) making use and transferring to and from the toilet difficult (no grab bar). New toilets are 17 1/2 and 18 inches making the wheelchair chair to toilet easier and safer. Finally, the carpet in the room is beautiful and thick BUT it was hard to move around in the room with the wheelchair. Many hotels now have “hard surface” floors making it much easier to move around and safer for those using walkers or canes. PLUS hotel carpets are known to hold bacteria with the hard surface easier to clean. Pitiful internet which goes every hour or so and the TV didn’t work well despite the desk clerk trying to fix it.. about every 15 minutes the tv would go offline requiring a wait and restart (see pictures).

Tutto è molto buono

Non ho mai voluto stare a un super 8 BC ho sempre sentito queste cattive esperienze ma sorprendente la mia esperienza non è stata a tutti cattiva questa è stata un hotel piuttosto decente e il tappeto nella nostra stanza si sentiva come il tappeto più pulito che ho sentito ancora meglio che il più alto Hotel finiti. Il ragazzo in alto un desk front era informativo e bello. Grande camera considerando il prezzo!

Grande camera!!! Amore bagno come ha un grande tubo!!! Il personale è molto amichevole.

My husband and I had a great stay at this Fairfield. It is a pretty good Fairfield if you are familiar with the brand. We were staying as part of a longer road trip and visit to Great Smoky Mountains NP. The hotel was super clean, and the workers were friendly. It is very close to the park, and it is close to the ****** with entertainment and restaurants.

La mia ricolocazione è stata indolore, e mi ha fatto sentire a casa per un mese, finché non ho trovato un alloggio. Le camere erano spazialmente confortevoli e pulite, e il personale era amichevole, piacevole, utile e mi accoglieva con attenzione alla loro comunità, soprattutto Jess, che era sempre disposta a andare a un miglio di distanza, anche se non sono sicura della sua posizione attuale. Il suo servizio al cliente, la sua orgoglio e la sua dedizione al suo lavoro rendono materiale di gestione superiore. E se non è in gestione, allora deve essere. Per dire, almeno è una delle poche ospedali che abbiamo ancora lasciato oggi nella nostra industria.