Utente ospite
7 dicembre 2023
Very worst experience, i booked and paid before checkin. Due to flood upto 6 feet in our street, and water inside my home due to cyclone i booked this room. After 2 km walk in chest level water we came out of the street to sleep well at-least a day after two day's of struggle. But more struggle myself with my family includes 8 months kid and son i reached. But there is no power in the hotel chennai guest hou#e, on enquiring thay promised we working on repairing genset, will be rectified in 2 hours. We thought of vacating immediately, but they ensured for 100% sure power will be provided. But even after hours of waiting, no power. Again i informed them that we are leaving the hotel, and cancel the booking. They accepted and said to cancel as you booked. So we raised complaint in and requested to cancel booking and to refund money.
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