MUMIAN Cheng'du Dong'an Lake, Unbound Collection

成都郊外， 1500一晚的房間、 酒店居然捨不得開 空調。衹肯送風、 太節約電費了！ 給我的解決方案是、 把門打開。。 。我開着門睡 覺？ 然後説給我送兩個電風扇過來。1500的房間 就電風扇？ 我有點佩服。腦洞大開。 廁所還都黴了。木棉花、 太坑了。還有這個肥 皂、活久見了、採購吃回扣的？ 避雷吧！ 廁所還有蚊子的屍體。 隔天吃早飯，還過來找我。還送了個熊貓。我謝謝你。 給我提出了一個再讓我住一晚的解決方案。 你在一家飯店吃飯，不好吃，很坑，客人提了意見，然後你讓客人再吃一頓？都是啥思路？

空調設計有問題，根本完成吹不到，本來訂了2晚，之後一晚我立即取消，

Booked a night because of attending concert in the gymnasium next to the hotel. Best choice ever during the rainy day, walking distance after concert and can settle down immediately after drenched. The customer service lady Rainbow has been very helpful and caring, even desserts are prepared before we reached to our room after concert. Best choice if watching concert at Dong An Hu.

Very convenient to attend the stadium, unfortunately it was raining so we couldn’t enjoy the area for a walk. The hotel is lovely, the staff were helpful only when we found someone who spoke English. The room was spacious and modern, not a big deal but we couldn’t find any towel hooks and there wasn’t a full length mirror. We wanted to use the pool but didn’t know we had to wear a swimming cap before booking the hotel, I would have preferred notice. By the photos I also thought there was an outside pool, but as told there wasn’t. The bar area was nice for a drink and the restaurant was convenient for dinner with a good range. Breakfast catered for the Chinese but there was enough selection for Westerners. We found it very difficult to find the hotel via DiDi as it comes up as Hyatt so we didn’t know if we were going to the correct address but took the chance. I would recommend staying here if you are going to the stadium. We stayed a few nights in Chengdu before moving here for the event.

The front desk as well as other service staff provided splendid service to make us feel at home right from the start to the very end of our stay! Would especially like to commend front desk staff Angela for her help making us feel right at home during our check in. Will also like to commend the uncle from the supplies dept for troubleshooting the HDMI connectivity from my laptop to the room TV. He left us a direct HDMI cable for direct connection to the TV when we found the wall HDMI socket to be not working. Will definitely come back to stay here again when there's another concert nearby!

The hotel is very close to the stadium with super nice surrounding. It is clean and well organized, with excellent service. Breakfast and coffee are both of high quality. I enjoyed my stay! The front desk lady, Ms Lucy is very nice and served my needs in proactive ways.