InterContinental Chengdu Global Center

We last stayed here 6 years ago and, unfortunately, the breakfast has went from absolutely amazing to just very good: they no longer serve honey from a honeycomb, sushi is no longer available, fruit juices are no longer freshly squeezed in front of you, they no longer have meat carving station with ham and roast beef, etc. Overall, the hotel is still very good. Easy access to the metro and lots of food options at the Global Center mall.

Very good hotel, required 1000RMB deposit per night. Very unique hotel located within a very large mall. It was a shame the water park was closed but the staff were very attentive and gave us a phone call during our stay to make sure everything was ok. Rooms were huge with large ceilings.

We really enjoyed our stay at this hotel. The staff at the front desk was very friendly and helpful, we even got upgraded for free. We would definitely recommend it to anyone.

We are a 70year plus couple. The surrounding us palatial. The tram available to transport guests around was an excellent provision. The place is great for those who wish to have a leisurely stay with shopping and eateries at hand. The breakfast was ok.Besides bedroom slippers, the hotel provides rubber slippers that we used to walk around t outside the bedroom. Unfortunately, its so very easy to trip over the slippers. Got to be very careful using them.

Overall good and clean. However it is important to know that it is a very noisy place in summer with concert hapenning. Very good for kids but not great for old people

19 - 22 July 2024 My family checked into InterContinental Hotel at the New Century Global Center, Chengdu on 19 July 2024. This was exactly the time of the microsoft global outage affecting computer networks and systems, but we were well received at check-in by Mr. Sean who, despite the system difficulties, managed to ensure a smooth check-in experience. Due to the global outage, another individual - Mr. Sunday Wang - awaited us at our designated block’s elevator as he had to personally open our room using his employee assigned room card. To compensate for the inconvenience, welcoming fruits and bakery snacks were delivered to the room much to the delight of our 2 kids. As always, rooms were well kept and fresh. One particular individual my kids look forward to seeing everytime is Ms. Sunny. Sunny ensured we had a fine dining experience everytime we ordered room service or went to the restaurant for breakfast. Those extra ice-creams and fruits surely made our kids happy in addition to her spending time out of her busy schedule to play with our kids. In addition to Sunny’s generosity, she made sure our last day/night of stay was upgraded to those nice and spacious family rooms on the ground floor…very beautiful rooms. So grateful and thankful for all the wonderful service at InterContinental Hotel giving my family everlasting fond memories. Highly recommend this hotel to anyone keen on making great memories and experience professional and friendly customer service.