Fairmont Chengdu

Recensioni su Fairmont Chengdu

Fairmont Chengdu

No. 269 Middle Section of Tianfu Avenue, Wuhou District, Chengdu, Sichuan, 610000, ChinaDettagli hotel
Fairmont Chengdu
Fairmont ChengduFairmont ChengduFairmont Chengdu
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.8/5
Eccellente
2221 recensione
Recensioni verificate
Ubicazione4.8
Strutture e servizi4.7
Servizio4.7
Pulizia4.8
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Tutte le recensioni(2221)
Recensioni positive(2167)
Recensioni con foto/video(618)
Ottima colazione(185)
Trasporti comodi(178)
Reception gentilissima(130)
Ideale per viaggi di lavoro(79)
Vicino alla metro(56)
Di lusso(31)
Piscina meravigliosa(26)
Ottima vista notturna(19)
Recensioni negative(54)
Utente ospite
Camera Fairmont con due letti queen size
Soggiorno: apr 2024
Viaggio con amici
3 recensione
5.0/5
Eccezionale
Pubblicata: 24 mag 2024
Hotel veramente molto bello e pulito. Personale gentilissimo ed efficiente. Colazione eccellente. Posizione in un quartiere nuovo. Stazione della metro a pochi metri. Tutto perfetto.
Cal S
Camera Fairmont King
Soggiorno: nov 2024
Solo
3 recensione
5.0/5
Eccezionale
Pubblicata: 23 gen 2025
Located in a convenient location with foods within short distance. Rooms are well kept with the room service done very thoroughly. Would stay here again!
Traduci
6/11
Risposta dalla struttura: 尊敬的賓客:感謝您選擇成都棕櫚泉費爾蒙酒店,我們高興地看到您在此感受了滿意的體驗。酒店位於成都市高新區天府大道中段,步行五分鐘內即可抵達地鐵1號線及18號線世紀城站D口,出行便利。酒店客房温馨、舒適,坐擁迷人的都市美景,希望您喜歡。再次感謝您的下榻,我們誠摯期待您的下一次光臨。
Jessie
Suite con una camera da letto
Soggiorno: giu 2024
Famiglia
12 recensione
3.0/5
Pubblicata: 13 lug 2024
Luxury hotel like that doesn’t provide basic amenities eg shower cap, cotton bud is disappointing We asked the hotel to lend us umbrellas at rue lobby but hotel said all rented out, no more.. disappointing also
Traduci
Risposta dalla struttura: Dear Guest, Thank you for staying with Fairmont Hotel Chengdu, and taking the time to share your experience.We are sorry to learn that the recent stay experience fell below your expecation. As part of hotel group commitment and in line with sustainability efforts, hotel is no longer pro-actively provide single-use products, however, whenver necessary, we are pleased to delivery to guest room timely, thank you for your kind understanding and supporting. Meanwhile, we sincerely apologize for lack of umbrellas in Concierge, more backup umbrellas are under purchasing, at the same time, guests are suggested to take the umbrella which has been prepared in guest rooms in advance. Thank you again for your kind review, we look forward to warmly welcome you back in near future.
menghaodong1994
Camera Fairmont con due letti queen size
Soggiorno: lug 2024
Coppia
27 recensione
5.0/5
Eccezionale
Pubblicata: 8 ago 2024
服务:ok 环境:ok 卫生:ok 设施:ok
Traduci
Risposta dalla struttura: 尊敬的賓客:感謝您選擇成都棕櫚泉費爾蒙酒店,我們高興地看到您在此感受了滿意的體驗。希望我們貼心的服務、齊全的配置,以及舒適的環境為您打造了愉悦的入住時光。再次感謝您的下榻,我們誠摯期待您的下一次光臨。
Utente ospite
Camera Fairmont King
Soggiorno: ago 2024
Solo
4 recensione
5.0/5
Eccezionale
Pubblicata: 16 set 2024
设施:OK 环境:OK 服务:OK
Traduci
Risposta dalla struttura: 尊敬的賓客:感謝您選擇成都棕櫚泉費爾蒙酒店,我們高興地看到您在此感受了滿意的體驗。希望我們貼心的服務、齊全的配置,以及舒適的環境為您打造了愉悦的入住時光。再次感謝您的下榻,我們誠摯期待您的下一次光臨。
Utente ospite
Camera Fairmont King
Soggiorno: dic 2022
Lavoro
1 recensione
5.0/5
Eccezionale
Pubblicata: 5 feb 2023
The sales manager Anthony did a great job! He’s professional in what he’s doing, super friendly and caring. He did a great hotel tour to introduce the brand and all the facilities. I love my stay experience there indeed! Also credit to the lovely lady Icy at the reception.
Traduci
Risposta dalla struttura: Dear Guest, Thank you for staying with Fairmont Hotel Chengdu, and taking the time to share your experience! We are so thrilled to read that you have enjoyed a marvelous stay with us! Your kind recognition on the friendly service and caring from Sales Anthony and Receptionist Icey has been shared with team members to support their ongoing passion for excellence on our daily offering. Wish our thoughtful service, well-appointed facilities, and comfortable environment have created you a pleasant stay with us! Thank you again for your heartfelt review, we sincerely look forward to warmly welcome you back in near future!
Utente ospite
Camera Fairmont King
Soggiorno: dic 2022
Lavoro
8 recensione
3.0/5
Pubblicata: 17 gen 2023
for five star hotel this is the worst service we never see it before!!! very bad attitude. the receptionist,contemptuous, arrogant. if you visit ChengDu,please just go to any other hotel except here. otherwise you’ll have a bad time . 如果你想感受五星级酒店应有的一切特别是服务,那么入住这里绝对是一次极其糟糕的体验与选择,整个前台接待人员傲慢无礼,歧视顾客,并且话语中透露着挑逗与无知,语言尖酸刻薄。并且毫无服务意识,对于顾客合理意见也是拒绝接受,并且也不会做出任何反馈与改善。这种服务风格在五星级酒店中真是独树一帜。
Traduci
Risposta dalla struttura: 尊敬的賓客:感謝您選擇成都棕櫚泉費爾蒙酒店,我們遺憾地看到此次體驗未能達到您的期望!由於前台工作人員服務缺陷給您帶來的不愉悦感受,我們深表歉意!酒店致力於為賓客提供熱情、高效的服務,為此,我們非常重視您的反饋!前廳部負責人將調查該事件,團隊成員也將持續不斷地提升,竭盡全力為賓客打造無憂無慮的整體入住體驗。再次感謝您的下榻,期待您的下一次光臨!
Utente anonimo
Camera Fairmont King
Soggiorno: giu 2024
Solo
14 recensione
5.0/5
Eccezionale
Pubblicata: 11 ott 2024
Great Hotel
Traduci
Risposta dalla struttura: Dear Guest,Thank you for staying with Fairmont Hotel Chengdu, and taking the time to share your experience! We are thrilled to read that you have enjoyed satisfying experience. Wish our thoughtful service, well-appointed facilities, and comfortable environment have created you pleasant time with us. Thank you again for your heartfelt review, we sincerely look forward to warmly welcome you back in near future.
Teusink Rebekah
Camera Fairmont King
Soggiorno: mar 2022
Altro
1 recensione
5.0/5
Eccezionale
Pubblicata: 24 apr 2022
Such a comfortable spot with some of the best food in town!
Traduci
Risposta dalla struttura: Dear Guest, Thank you for staying with Fairmont Hotel Chengdu, and taking the time to share your experience! We are thrilled to read that you have enjoyed a comfortable stay, and you kind recognition for hotel exquisite food has been shared with culinary team members to support on their ongoing passion for excellence on our daily offering. Thank you again for your heartfelt review, we sincerely look forward to warmly welcome you back in near future!
Utente ospite
Camera Deluxe (2 letto matrimoniale)
Soggiorno: nov 2022
Viaggio con amici
3 recensione
5.0/5
Eccezionale
Pubblicata: 3 gen 2023
Great stay as always! Friendly staff, great breakfast, clean room.
Traduci
Risposta dalla struttura: Dear Guest, Thank you for staying with Fairmont Hotel Chengdu, and taking the time to share your experience! We are thrilled to read that you have enjoyed the exquisite breakfast and cozy room. Your kind recognition on hotel service has been shared with team members to support their ongoing passion for excellence on our daily offering. Thank you again for your heartfelt review, we sincerely look forward to warmly welcome you back in near future!
Siriphan
Camera Fairmont con due letti queen size
Soggiorno: gen 2022
Coppia
13 recensione
5.0/5
Eccezionale
Pubblicata: 29 mar 2022
We had a great stayed in Faimornt Chengdu during Chinese New Year. The room was clean and delicious breakfast. All staffs had great sercice mind.
Traduci
Risposta dalla struttura: Dear Guest, Thank you for staying with Fairmont Hotel Chengdu, and taking the time to share your experience! We are thrilled to read that you have enjoyed a great stay, the spacious and clean room, wide selections of exquisite food and attentive staff service in particular has left you a lasting impression. Your kind recognition has been shared with team members to support their ongoing passion for excellence on our daily offering. Thank you again for your heartfelt review, we sincerely look forward to warmly welcome you back in near future!
Darren Ryan
Camera Deluxe matrimoniale
Soggiorno: giu 2022
Coppia
1 recensione
3.5/5
Pubblicata: 3 ago 2022
It's a beautiful hotel, service was great. Staff wad very friendly Only issue was that we had to check out around 1am after experiencing a rather intense allergic reaction to the dust in the room.
Traduci
Risposta dalla struttura: Dear Guest, Thank you for staying with Fairmont Hotel Chengdu, and taking the time to share your experience! We are thrilled to read your kind recognition on hotel service, which has been shared with team members to support our ongoing passion for excellence on daily offerings. Meanwhile Housekeeping team is keep enhancing room deep cleanliness to ensure our guests reassuring and cozy stay experience. Thank you again for your heartfelt review, we sincerely look forward to warmly welcome you back in near future!
JBird1575
Camera Fairmont King
Soggiorno: mar 2022
Coppia
4 recensione
5.0/5
Eccezionale
Pubblicata: 29 apr 2022
The hotel was clean and inviting with welcoming staff. The food was delicious and a great variety. The hotel offers a great get away if visiting from out of town or just needing a staycation. Highly recommended!
Traduci
Risposta dalla struttura: Dear Guest, Thank you for staying with Fairmont Hotel Chengdu, and we are thrilled to read that you have enjoyed a pleasant staycation with us! Your kind recognition on staff service and the delicious food has been shared with team members to support on their ongoing passion for excellence on our daily offerings! Once again, thank you for your heartfelt review and your recommendation for our hotel, we sincerely look forward to warmly welcome you back in near future!
Utente ospite
Camera Deluxe (2 letto matrimoniale)
Soggiorno: giu 2023
Solo
8 recensione
5.0/5
Eccezionale
Pubblicata: 30 ago 2023
Cherry
Traduci
Risposta dalla struttura: 尊敬的賓客:感謝您選擇成都棕櫚泉費爾蒙酒店,我們高興地看到您在此感受了滿意的體驗。希望我們貼心的服務、齊全的配置,以及舒適的環境為您打造了愉悦的入住時光。再次感謝您的下榻,我們誠摯期待您的下一次光臨!
Utente ospite
Suite con una camera da letto
Soggiorno: giu 2022
Lavoro
6 recensione
5.0/5
Eccezionale
Pubblicata: 9 set 2022
Very good
Traduci
Risposta dalla struttura: Dear Guest, Thank you for staying with Fairmont Hotel Chengdu, and taking the time to share your experience! Wish our thoughtful service, well-appointed facilities, and comfortable environment have created you a pleasant stay with us! Thank you again for your heartfelt review, we sincerely look forward to warmly welcome you back in near future!