Chengdu Gausmann Service Apartment

I’ve never left any reviews on trip.com before so this says a lot about how great the accommodation is. The amenities are very well maintained and beyond the comfort, the staff were the best part. They have a 24/7 concierge and they reply almost immediately via WeChat, attended to every single one of our requests and questions promptly. I’ve never felt more like home overseas before. If I’m coming back to Chengdu, this is the accommodation I’ll go back to, again and again.

Nice big rooms. The large fridge and washing machine is good to have (they even provide laundry detergent for the washing machine). The towels are very soft.

We booked 5 days 4 nights here and love everything about the apartment- it truly feel like home when u stay here- the room is so clean- well decoration with high quality furniture! It not too far from chuanxi road and taikoo li, u can get taxi for about 15 rmb or take train which is 500 metters walking from the apartment. The front desk also very helpful i didnt know chinese but i use food order app eveeyday and they help me communicate with the shop or the shipper when needed. Highly recommend. Only negative point is staff cant speak mandarin but it is very common when u stay at hotel in china that staff cant speak mandarin ! But u can just use translate app it should be ok

如果有入住並且想按天續房的朋友請謹慎！！！！首先肯定一點，房間衞生環境方面良好，設施也比較新，普通公寓式酒店的基本水準，就是淋浴間地上還有類似沐浴露的液體，有點粘，不過無傷大雅。其他的洗手池，洗衣機餐桌等配套設施比較乾淨。 但是如果有入住並且想按天續房的請謹慎，我們預訂的是一居室套間，前台帶我入住的是兩居室套間，這裏首先説明我們衹有兩個人入住，其次我們沒有要求升房，但是前台升房這個情況也是作為酒店可以給予客人的優惠政策，這個我們表示感謝。但是是否應該説明如果第二天續住的話按照哪個價格來算呢？這是第一天入住就應當告訴我們的。再者，我們第一次凌晨説續住的時候，也沒有告訴我要按照你們免費升級的房型下訂單，直到中午的時候，告訴我要在攜程上面下兩居室訂單，動腦子想想這不是捆綁消費？這不是強制消費？我們兩個人你給升級兩居室有什麼意義？也別説什麼怕不是情侶，不是**的都看的出來，你説你升了也就升了，怎麼講是我們客人佔了點好處，但是第二天續住你還讓我按照你免費升級的房型下訂單，動腦想想是誰腦子抽了？你免費升房型，到第二天強制客人下升級的房間訂單，這不是純搞笑？要麼你就別升級，要麼你就提前告知！可別告訴我哪個酒店，哪個公寓都是這樣，本人ihg鑽石大使，攜程金鑽，不管是洲際還是智選都沒有這樣子説，哪怕哪個連鎖酒店都沒有這麼乾的吧？就這麼捆綁消費也是真夠牛的，真是誇你們，***牛了，整的我住個酒店還得配貨是吧？ 最後千萬別和我們説什麼不下兩居室你可以換房間，別太搞笑哈，我們住一天你們免費升級的第二天就讓我換回去？可別這麼説哈，讓別人笑掉大牙。 打掃客房的阿姨們都很好，這個沒的説。 對了，別太着急催了，三次告訴我退房須知又是什麼快到點了，催啥？催命？小刀拉屁股開了眼了，6.

衞生，服務很好

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