Recensioni su Chengdu Chunxi Road Tianfu Square Mercure Hotel
Chengdu Chunxi Road Tianfu Square Mercure Hotel
6f, Renhe Spring Department Store, No. 61 East Renmin Road, Jinjiang District, Chengdu, Sichuan, ChinaDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.8/5
Eccellente
345 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.8
Strutture e servizi4.7
Servizio4.8
Pulizia4.8
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Tutte le recensioni(345)
Recensioni positive(338)
Recensioni con foto/video(95)
Trasporti comodi(62)
Ottimi servizi(58)
Posizione conveniente(52)
Reception gentilissima(39)
Ottima colazione(34)
Vicino alla metro(33)
Da tornarci(16)
Ideale per viaggi di lavoro(11)
Recensioni negative(7)
RL1008
Camera Superior 2 letti
Soggiorno: nov 2024
Viaggio con amici
6 recensione
5.0/5
Eccezionale
Pubblicata: 24 dic 2024
Amazing location, a few steps to the nearby metro station.
Not a very noisy place but a very neighbourhood ish environment.
Staffs are friendly and helpful. Facilitates are amazing especially their free laundry semi diy services
The only thing I want is a bathtub and a longer stay there 🥰
Traduci
Risposta dalla struttura: No matter how the wind and rain change, the first sunshine is still as beautiful as a dream. In the deep or shallow years, the Buddha sheds the dust in his heart, leaving a trace of warmth. In the youth of sorrow and joy, he sings the heart sounds and leaves behind little warmth! Thank you for your positive feedback. Wishing you a happy life~
Utente ospite
Camera Superior 2 letti
Soggiorno: nov 2024
Famiglia
6 recensione
5.0/5
Eccezionale
Pubblicata: 28 dic 2024
Was satisfied with the hotel, so rebooked after returning from mountain trip. Value for money .
Traduci
Risposta dalla struttura: Thank you for choosing to stay at the Meiju Hotel on Chunxi Road Tianfu Square. Our unwavering goal is to provide guests with a safe, comfortable, and clean accommodation environment, which we will continue to uphold and strive for. We welcome you to come back next time~
Lim
Camera Superior 2 letti
Soggiorno: nov 2024
Famiglia
1 recensione
4.0/5
Molto buono
Pubblicata: 31 dic 2024
Nice good location
Traduci
Risposta dalla struttura: Dear Guest, Hello! Your satisfaction is our greatest praise, thank you for your recognition of the hotel and our services, look forward to you and your friends again!
Utente ospite
Camera Superior 2 letti
Soggiorno: dic 2024
Coppia
2 recensione
2.5/5
Pubblicata: 13 gen 2025
The receptionist are not well trained for such famous hotel and it’s in a big city. They don’t speak a word of English and don’t even try to use the language translate app. Very different compare to other hotel we visited in xiaojin and Emeishan. Attitude problem! On top of that we stayed 3 nights with horrible noisy guests till 3am. Can’t sleep at all. 1 star stay experience.
Traduci
Risposta dalla struttura: Hello, dear guests! I'm very sorry to bring you a bad check-in experience this time, and all the staff of the hotel are also very ashamed. We will strengthen the English training of the staff for the questions you raised, and the hotel staff also have download and translation software on their mobile phones. If you have any questions about the room, you can call "0" to the front desk at any time. We will serve you 24 hours a day, and we can also change to a quiet room for you. Thank you again for your comments on the hotel! I also hope you can give us a chance to make up for it, and we will deeply reflect on it and actively rectify it. The New Year is coming. All the employees of Mercure Hotel, Tianfu Square, Chunxi Road, Chengdu, are here to wish you and your family a happy New Year. Good luck in the Year of the Snake!
Kam Hong
Camera Superior 2 letti
Soggiorno: dic 2024
Solo
4 recensione
5.0/5
Eccezionale
Pubblicata: 8 gen 2025
Well worth the price with such good location ( subway station just steps away and Chunxi walking street is walking distance) and excellent service. Will absolutely stay again if going back Chengdu.
Traduci
Risposta dalla struttura: Your choice is trust, and through your review, I can feel your unique praise for us! Sincerely thank you for your recognition and support, and we eagerly look forward to your visit again!
Utente ospite
Camera Superior 2 letti
Soggiorno: nov 2024
Famiglia
3 recensione
4.2/5
Molto buono
Pubblicata: 30 dic 2024
Their location is real good if the hotel would indicate it is closer to TianFu Metro Station than by TianFu Airport Bus no. 18 as it is more than 20 minutes walk from the busiest 春熙路shopping area of where we were dropped off. We were mis-led by the information desk and locals to go by Bus no. 18 to reach to the hotel at night such that it was so late that 95% of the dineout places around the hotel were closed by the time we checked-in.
Secondly, we were pleased that we were allocated to the top floor with a fantastic view, supposingly. However, it was strange that there was a slab of concrete built in the middle of the window that blocked the best view of the room. It is beyond my understanding to figure out the rationale behind such a construction!
The last comment is about the self-washing facilities. Suppose a clearer instruction guides for the washing machine and dryer (the spin function in both machines aren’t working properly) could make customers' life easier.
I like the sitting corner with a table in the room and services of the staff and can see they are eager to learn and would try to improve to a higher standard. I would recommend the hotel to others.
Traduci
Risposta dalla struttura: Dear valued guest, thank you very much for choosing our hotel. However, we were unable to provide you with a very good stay experience. The overall staff of the hotel feel very ashamed. We will make timely improvements to the issues you raised. We hope you will choose our hotel again next time. Our staff is looking forward to your arrival and wish you a happy life, good health, and all the best. Okay, okay
Quah Ching Wei
Camera Superior 2 letti
Soggiorno: gen 2025
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 8 feb 2025
Convenient location, courteous hotel staff. Highly recommended for family travel.
Traduci
Risposta dalla struttura: 尊敬的賓客:您好!一次偶然的機會,我們遇見了您,一次偶然的機會,您選擇了我們,生命中有太多的選擇,您的每一次選擇都是一種緣分,感謝緣分讓我們與您相識,期待與您再次相逢!祝順安!
Utente ospite
Camera Superior 2 letti
Soggiorno: nov 2024
Viaggio con amici
2 recensione
4.7/5
Fantastico
Pubblicata: 17 dic 2024
New Mercure branch! All things new and clean. Love the interior. Free laundry service too!
Traduci
Risposta dalla struttura: Thank you for your careful and warm feedback, which made you satisfied. We are serious and grateful for your companionship and support all the way. We hope that in the future, you can consider Mercure as your second home when you are away from home, because in Mercure you can experience the warmth, friendliness, and comfort of home. All your praise is the driving force for Xiaomei's progress. We will steadfastly provide more attentive and caring service to let more families know about us. Xiaomei looks forward to your visit and experience again!!
FonnyK
Camera Superior 2 letti
Soggiorno: nov 2024
Famiglia
2 recensione
5.0/5
Eccezionale
Pubblicata: 5 gen 2025
Great location, great service!
Traduci
Risposta dalla struttura: Hello, dear guests! Welcome to Merure Hotel Tianfu Square, Chunxi Road, Chengdu. We are really happy to get your five-star praise. We look forward to your next visit! Have a good trip!
Coller
Camera Standard Queen
Soggiorno: nov 2024
Viaggio con amici
2 recensione
5.0/5
Eccezionale
Pubblicata: 29 dic 2024
Nice hotel with good service
Traduci
Risposta dalla struttura: Distinguished guests: Hello! See your praise, such as treasure, delighted! Your satisfaction is our most beautiful medal. At Mercure, we want to create a comfortable, convenient and warm living atmosphere for you. From the careful arrangement of the rooms to the careful cooking of the food and beverage, to the intimate care of the service, every step is devoted to our enthusiasm and dedication. Your recognition makes us believe that all efforts are rewarded, and we are more motivated to move forward. We will turn this love into a driving force to continuously improve the service quality, so that every guest who chooses Mercure can have an unforgettable experience. We are looking forward to your coming back and continuing to write our warm story!
Risposta dalla struttura: 尊敬的賓客:您好,感謝您花費寶貴的時間在此留下您的點評,能得到客官的青睞,小美覺得一切的努力都是值得的。同時您在酒店發生的不愉快,我代表酒店員工向您表達深刻的歉意,後期將對員工做好系列培訓提升服務質量。您滿意的體驗將會是我們繼續改善我們服務品質的動力,追求卓越和完美的服務一直是我們的目標,我們一直致力於讓客人感受我們優質的服務,期待您與仁和的再次邂逅,再次感謝您對我們的支持,期待您及您的家人下次蒞臨。
Utente ospite
Honorable Double Bed Room (Floor-to-Ceiling Window + Smart Guest Control + Overlooking Night View)
Risposta dalla struttura: 尊敬的賓客:很高興您在成都天府廣場美居酒店和您的朋友們度過了一個美好的假期,您的點評是對我們服務最佳的肯定與鼓舞。酒店餐廳位於6樓,早上6點30開餐10點閉餐,明檔區有準備四川特色美食抄手,米線及麪條等,小蛋糕,水果,等歡迎您下次去品嚐喲,請您繼續關注我們,期待您的再次光臨!臨近年至,小美在這裏恭祝您及家人們新年快樂,蛇年大吉!