Recensioni su Home Inn (Chengdu Hongxingqiao Metro Station)

Risposta dalla struttura: We are very happy to get your affirmation! It is our aim to serve every guest wholeheartedly. We look forward to bringing you a more perfect stay experience next time, and wish you a happy life!

Risposta dalla struttura: We are so happy to receive your recognition! We will definitely continue to maintain this level of service and look forward to meeting you again in the future to provide you with even better services.

Risposta dalla struttura: Thank you for your positive review! It is our honor to serve you, and we are very happy that you have experienced thoughtful and considerate service. We have always strived to integrate meticulous attention into every aspect of our service, looking forward to meeting you again next time to bring you even more surprises and warmth. We welcome you back at any time!

Risposta dalla struttura: Thank you for your positive review! It is our honor to serve you, and we are very happy that you have experienced thoughtful and considerate service. We have always strived to integrate meticulous attention into every aspect of our service, looking forward to meeting you again next time to bring you even more surprises and warmth. We welcome you back at any time!

Risposta dalla struttura: Dear distinguished guest, your recognition is a great honor to all our staff! Providing you with a comfortable stay experience is our greatest pursuit. We look forward to welcoming you back into the hotel again, and Xiao Ru will greet you home with even greater enthusiasm, creating an unparalleled staying experience for you!

Risposta dalla struttura: 尊敬的賓客，感謝您對酒店的認可與好評！很高興我們便捷的周邊位置和住宿體驗能讓您滿意，期待未來能再次為您提供舒心的服務~

Risposta dalla struttura: Thank you so much for your enthusiastic comments and moving stories, we feel honored to be able to help you at this critical time and couldn't be more gratified that our team was able to make your experience so memorable. Regarding your room and cleaning services, we are very sorry for any details that have left you unhappy, we are always committed to maintaining high standards of hygiene and comfort. Your feedback will be our motivation for continuous improvement. We are deeply honored and important to know the compliment of our location and employees, which gives us more motivation to continue to provide excellent service. Thank you again for your choice and support, and look forward to meeting again in the future to make your experience by going up one flight of stairs!

Risposta dalla struttura: Dear guest, thank you for your stay and review. It's an honor that you had a pleasant and comfortable travel time at our hotel. We are also delighted to receive your recognition and positive feedback on all aspects of the hotel, which makes us feel honored. We have shared your comment with the team and believe it is the best recognition and encouragement for them. The hotel will continue to adhere to the Home Inn brand service standards in its future work, striving to provide every guest with a stay experience that exceeds expectations. Thank you again for sharing. We sincerely look forward to your visit again.

Risposta dalla struttura: Dear customer, thank you for taking the time to share your feedback. Sorry for the inconvenience caused to your accommodation due to elevator arrangements and noise issues. Our team is already handling it. We will install clear signs around the elevator to help customers better understand. In terms of noise, we have prepared soundproof earplugs at the front desk that can be provided for free. To express our apologies again, we would like to offer you a free breakfast on your next stay as a symbol of our apology. Looking forward to providing you with better quality service.

Risposta dalla struttura: Dear Guest, Thank you very much for your review. We are deeply sorry to receive your feedback about the window problem and possible cold feeling and have recorded your feedback in detail. The two-story structure design of an apartment may indeed lead to a different experience in certain areas. With regard to air conditioning use, we will ensure that it is convenient and quick, and encourage you to know the detailed instructions before checking in. In the face of language communication, we sincerely apologize for this and promise to strengthen the multilingual skills of our employees and strive to improve the customer service experience. To minimise inconvenience to guests, hotel management will take immediate measures to improve window conditions and air quality to provide a more comfortable indoor environment. We are always committed to providing the highest quality of service and use this valuable feedback as a motivation for continuous improvement. Thank you again for your input and look forward to your next visit!

Risposta dalla struttura: 朋自遠方來，不亦悦乎。一杯好茶暖您心，一本好書悦您心，一張好床安您心，一個好心情得您心。識君，執手，知己，更是拉近小如與您距離的一個過程，海內存知己，天涯若比鄰，盼君常回家看看。

Risposta dalla struttura: Dear customer, thank you for your recognition! Your satisfaction is the driving force behind our progress. We are well aware of the importance of providing attentive service and a clean living environment when going out. I hope our efforts can make every stay feel warm like coming home. Wishing you all the best in the future, Xiaoru looks forward to meeting you again!

Risposta dalla struttura: 尊敬的客人，您好！非常感謝您花費寶貴時間寫下如此細緻的評價！您的認可對我們至關重要。很高興得知您對房間的整潔與安靜、前台夥伴的熱情服務以及我們便利的地理位置都感到滿意。能讓您在旅途中享受一個舒心的休憩環境，是我們最大的追求。同時，也非常感謝您關於電梯轉換的反饋。由此給您帶來的不便我們深感歉意。我們已將您的反饋記錄並反饋上報，再次感謝您的理解與支持，我們真誠期待在您下次光臨時，能為您帶來更為便捷和完美的入住體驗！

Risposta dalla struttura: 感謝您的認可與坦誠反饋！特別開心我們的服務能得到您的肯定，這是我們前進的動力～ 關於1.8m床讓房間顯得緊湊、網絡不佳以及外賣需自行領取的問題，我們都認真記下啦！網絡方面會立刻聯繫技術人員排查優化，爭取讓網速更穩定；外賣不上樓是出於住客安全考慮，給您帶來不便十分抱歉。如果您下次再來，我們也會盡力為您協調更寬敞的房型，後續會持續改進不足，期待能給您帶來更舒心的體驗，祝您生活愉快！