Had a really good stay in this hotel.
1. Good location- location is quite at the city center. Restaurants, IFS, malls, key shopping districts, pharmacy etc are all within walking distance. Very convenient.
2. Room- room is spacious and very clean and tidy. Nice a**osphere and modern decoration. On our first stay, the room temperature was a little warm and we were told that the heater is centralized, we can’t adjust it. The staff offered to change another room for us with aircon the next day.
3. Staff- i really have to give it to the staff here. They are super nice. Everyone is very friendly and helpful. Upon checking in, they gave us a welcome gift and they served us hot tea with snacks. The staff- 小蒲and小袁recommended us which places to visit, which restaurant to go etc and even helped us to make calls to check with the places we wanted to go. Btw, those places and restaurants they recommended are really worth going👍🏻 They are very thoughtful too. Always offered us mineral water everytime we go out/ get back to hotel. One night, we wanted to order food delivery but not able to do so on our phone due to we do not have local phone number, so the staff(小蒲) offered to order food delivery for us using his personal phone and sent it to our room using the robot. During check out, the staff (小袁 )gave us a small farewell gift. 小袁 is very attentive too, she noticed i enjoyed the snacks, so she packed some for me to bring back🥹
Overall, excellent customer service and good experience. Would really recommend this hotel. ❤️
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