The Abbey Town House - Cheltenham

Very cleaned good location good service friendly ..I will be back again

性價比高，實惠

Single room for an overnighter in this lovely building. Nice vibe. Good location. Comfy bed and duvet. Impeccably clean. Excellent generous continental breakfast in tasteful kitchen/diner. Overall an excellent all-round package in this town-house alternative to a hotel.

Stayed here a few times, there are great things going for this place but then there are some that definitely need working on. It will never be a 5*. The location is a main factor along with parking (organised by the guest house, plus they can extend your parking once you have checked out £5 for a day) The place is clean and tidy, the room we stayed in was good (needs a bit of tidying up) the bed was very comfy. Shower room was fine. The breakfast room is now located in the basement (glad my sister didn't stay this time as she wouldn't have been able to get down the stairs to it). There is no lift! I think that the policy for breakfast is 'stack it high'. Various cereals, bread, mini pastries, packet ham, salami, 2 variety of cheese but that may depend on the day. (the tastier one was only there one day) jams, marmalade ect... The coffee machine is very slow, and not sure if it dispensers the right coffee at times! Breakfast is in a kitchen diner. Not our liking, don't like to see dirty plates stacked on the drainage board. The majority of the staff are lovely and very helpful. Sadly not all. I had to help a guest work the coffee machine because the woman on breakfast was outside having a another ciggie and another coffee. Chatting to other guests who had been during the previous owners, they said it would be there last time at The Abbey. It's would be great if they would answer emails personally instead of a mail shot. That is such a telling statement. So glad not to have paid full price!

We stayed in this B&B for the Cheltenham Festivals. From the moment of booking the staff were very friendly and attentive, helping us with parking options and other questions about the local area. The room was very comfortable and clean, with hot shower, plenty of space and a nice outlook. The inclusive continental breakfast was really good too

We spent a lovely weekend in Cheltenham staying here. The hotel is very well placed to walk to the town, but off the main road so it is quiet. Parking was straightforward and good value sorted by the hotel. The staff were very friendly, especially the Tunisian lady on reception who was so helpful. The room was well decorated, with a modern shower room. The breakfasts are really good, an excellent selection. Nice to sit in the conservatory to eat. Overall a very enjoyable stay.

Stayed in a twin room with my sister. We have never been to Cheltenham before. The location of the hotel was perfect. A two minute walk to the high street. We had a lovely welcome from the manager, Mrs Robinson. We left our luggage as we arrived early and left late. Nothing was too much trouble. She was very friendly and helpful. The breakfast was continental and had a large selection of everything you could want. The room was very clean and had everything we needed. We would definitely stay here again.

Great stay, everything you need, really good location. I wasn't the person paying, but I believe it was very good value. Staff were great, friendly and helpful. I'd particularly like to mention the woman who was on the desk when I arrived about 10.30pm. I was feeling exhausted and a bit fed up after a difficult day, her welcome was perfect - quick and efficient, friendly and welcoming, and immediately cheered me up after my day. Thank you.

Perfect for an overnight stay in Cheltenham with very friendly staff. Located close to the middle of the town makes this an ideal place to stop over when visiting the town of Cheltenham. If only the staff could control the weather - it rained last night. Maybe next time.