Relax Inn Chehalis

Was able to check in early, which was appreciated. Front desk, not especially friendly.

The room was ok. It was clean but pretty dated. Everything worked and as advertised.

The pics on the website aren’t remotely accurate, maybe at one time but not anymore. Towels had holes in them and bedsheets were stained. Main issue by far is the manager (possibly owner). I booked a King room with sofa bed and the room myself and gf were given had no pull out couch. Went to manager office around 11pm and he comes out in a dirty white tee shirt, lounge shorts and bare feet. Immediately tells me I’m wrong and ******* is wrong about the room being existent at all but they have a King Premium that’s an extra $20 with a jetted tub. He will not give me a room with a sofa bed like advertised and that I paid for. He argued and yelled and I finally gave in and was going pay for the "nicer” room. He then only charges me $10 extra and acts like it was the favor of the century. All this on top of requiring an ADDITIONAL $100 deposit because I used Apple Pay and had no physical card for him to hold onto (also originally said they didn’t take Apple Pay at all until I just tapped my phone and low and behold it worked). Overall terrible experience and awful customer service to say the least. Wish 0 stars was an option but I digress.

SoSo Stay The lobby is nice, and check-in was pleasant. However, the room was freezing and heating unit did not work well after we turned it on. The beds were not very comfortable. Everything was mostly quite clean, but a few wall/door spots had some digusting-looking blobs. In nicer weather, I think we would enjoy the balcony.

Very clean and updated furnishings. Cleaning products are overwhelming upon first entry. Had to open the door and windows for about an hour.

A good sleep despite pungent cleaner smell. The bed was very comfortable and clean, and the room quiet at night, We had a good sleep. However the cleaning product they use has a very intense smell and will bother sensitive people. We aired our room for an hour but I had to wear scented hand-cream to fall sleep. The bed linens had some old stains, although everything was very clean. We would stay again if they use a less pungent cleaning product.