Hôtel Ziryab

A bunch of thieves. I booked our room in May 2024 for August. When we arrived for checking on Aug 1st, they told us our reservation was cancelled because our credit card was invalid and they can’t do anything for us as the room was given away. Our credit card is still valid until this day. We drove for 5 hours from Fes to face this. A few days later I was checking my credit card account, I found that they charged us for the 2 nights. They are thieves and I want you to be careful with these guys as they seem crooks. I won’t trust them. Never going back there. This is what is destroying tourism in Morocco.

Dirty, small rooms, sewage smelly bathrooms, clogged shower drain, stained towel with holes. Mosquitos/flies everywhere. The moment the shower was on, the shower floor would start flooding. It was so Disgusting! We only stayed here because our travel agency (solo female traveler network - Sofe) booked us here as if it was a 4 star hotel. 😆

Terrific hosts. Great coffee, nice roof top and easy access to chefchouen main plaza with a lovely wander thru the blue city. Yummy breakfast. Good value for $. Beware the morning call to prayer…lovely stay in chefchouen! Thank you Hotel Ziyrab!

Our group of 20 stayed here around XMAS 2022. It's a decent hotel, comparatively. Some rooms are newer (under construction) and some are older. Almost all the rooms our group stayed had a smell of sewage which I think is common due to poor plumbing in the city. Pros: Rooms are larger and beds are comfy. Views from the terrace are amazing. Breakfast was decent. Kitchen staff, Karim, was awesome. Anas on the front desk was pretty good as well. Staff does their best to accommodate your reasonable request. Iron is available upon request. Hotel is right next to a stream. So you may get a view (and sound) of the stream. WiFi is decent. Hotel has two entrances on two different streets and difference between two entrance is about 100 feet of elevation. Hotel is a out 10 minutes from the main square but it is up and down walking including steep stairs. Heater worked great. Hot water was quite hot and available. Cons: Bathroom smell! If you are lucky enough to have a window, it will reduce the smell. If not, good luck! Bathroom doors are glazed glass and there is gap between doors which might be ok with couples but probably not with families. Quality of work/faucets is not great (falling apart!). Some parts of the hotel are still under construction so you may hear construction noise or notice construction material on terrace. I bought one small water bottle and they charged 10 dirhams - I bought 12 larger size bottles for 36 Dirhams in a store! If you want a mountain view, this a good hotel. If you want to stay closer to the main square and hotels, look for other options (no views).