Hotel in zona Bizmarkova věž, Cheb

La ricezione è molto fredda, l'atteggiamento di servizio è molto cattivo, la porta non può essere aperta, la seconda volta che vai alla sede non può essere aperta, il ricevitore non crede, non può aprire la porta!Qual è questo hotel?Valore ridotto è tirare!Peccato!Peccato!Peccato!

Ho soggiornato in questo hotel dopo anni e con mia moglie abbiamo apprezzato tutti i cambiamenti dell'hotel - eccellente cibo, dipendenti molto amichevoli, Nespresso Tea e Caffè a nessun costo nella nostra stanza, compresa l'acqua minerale ripiena ogni giorno. Soprattutto.Ci piaceva il colazione e il cibo.Una bella selezione di vini. Siamo stati davvero sorpresi.

Die Lage des Hotels ist im Industriegebiet von Marktredwitz. Das ist am Wochenende sicher noch akzeptabel, an der Baustelle nebenan wurde nicht gearbeitet. Die Hochspannungsleitungen führen knapp über/am Hotel vorbei. Kurz, die Umgebung gibt wirklich nichts her. Computer In-Check mittels einer Zimmerkeykarte nicht deutlich beschrieben, man muss es wissen wie es geht ! Das Restaurant hatte am WE geschlossen. Ein Tip der Hotelleitung wo man gut essen kann ging voll daneben - das Lokal hatte Betriebsferien. Unser Zimmer war sauber, aber viel zu warm. Eine Klimaanlage funktionierte bei uns nicht, der Regler brachte keine Ergebnisse. Das Lüften über das Fenster eine Zumutung, man muss auf das Kinderbett steigen um die kleine Lüftungsklappe weit zu öffnen. Ein Insektenschutzgitter gibt es nicht. Zum Glück war die Lage unseres Zimmers ruhig - die Autobahn ist gleich nebenan. Allerdings saßen im Eingangsbereich Frauen (Polen, Ukraine ?) laut plaudernd und immer am rauchen. Einen persönlichen Getränkeservice am Abend gibt es auch nicht. Der Automat im Eingangsbereich gab uns Rätsel auf - welche Zahlenkombination für das gewünschte Getränk ? Wir besorgten uns die Getränke bei EDEKA. Das Frühstück war gut, das Personal recht unpersönlich. Der ÜN Preis ist für die gebotene Leistung aus meiner Sicht zu hoch.

This is one of the best hotel of this chain in Marianske Lazne. I would like to mention several main areas…. Room…Spa procedures…Eating. Room…We had an executive suite containing two small rooms with balcony and the bathroom. Rooms were nice, but not everything was working properly. Defect on the floor just behind the main entry doors was quite weird and the first impression was quite bad. It was not possible to manage the Air Condition system directly from the room even though there was some remote control unit on walls. This was second bad impression. There is a large TV in both rooms. Bathroom was nice, quite cold without any floor heating. Towel warmer in the bathroom did not work. Another bad impression. Bed was large enough, mattress was comfortable. But what was really horrible are pillows and duvets, sheets and total bedding full of some artificial not comfortable materials. This was really bad. Spa procedures were just perfect. I enjoyed many of them and always I was satisfied. Nothing to add. Just use them. Eating…We had a half board scheme. There was nothing I was missing during breakfast. Quality of all food was just perfect. Dinners were delicious. Buffet form of dinners is something you really enjoy. General conclusion? This was a really good stay. The staff here is really friendly. Atmosphere of the hotel is very positive. There are several details in the room which need some refurbishment, but the overall service, as I felt it, was above high average. Parking…it is possible to park your car here. There are not many parking slots in front of the hotel, so the service must be reserved in advance.