Hotel a Cheadle

"I stayed at the Village Hotel Manchester Cheadle from the 20th to the 21st and accidentally left my Oral-B electric toothbrush and La Mer face wash on the bed. These are high-value items, and I immediately called the hotel on Sunday morning, fully expecting them to be professional and help me retrieve my belongings. Instead, I was met with complete indifference and disregard. Despite their company policy stating that lost items should be returned if found, I was simply told that nothing had been discovered in the room. I am 100% certain I left them on the bed, but instead of investigating further, the staff dismissed my concerns and didn’t even bother to follow up. As a paying customer, I expected a level of care and responsibility, but I received none. The worst part is that when I asked for an update, they merely shrugged it off, stating that “if they could find it, they would have by now,” despite less than 24 hours having passed since my stay. This lack of effort, urgency, and empathy from the hotel is shocking and unacceptable. It feels as though they couldn’t be bothered to take my situation seriously or value me as a guest. I will not be returning, and I urge others to avoid this hotel if you expect any kind of respect or attention to detail regarding your belongings."

"I discovered this hidden gem by accident. I had almost given up on finding a hotel that was close enough to the airport as well as to local shopping and had ac. There are only two things I have a problem with in regards to this place. Please note there is not an elevator or lift as the UK states. The other draw back is there is no way to shield the light in the bathroom area. It is hard to describe. There is a beautiful glass door to the right and left in the bath area with a sink in the middle of the space. If one has to get up to use the facilities the light being turned on glares in the face of the other one in bed. One other note is to be careful when closing the glass door. When I closed the door, my finger got closed in the door and it actually cut my finger below the cuticle. After 3 days, my finger is blue and sore. While the hotel is directly under the local airport's flight pattern, we never heard planes unless we were outside. The grounds are astounding as is the building itself. Make sure to check out the artwork throughout the place. If you like hidden staircases, watch out. The place appears to be kid friendly. There is a fabulous playground adjacent to the property. Make sure to purchase duck food for the locals. The bar, while somewhat limited in its offerings, was suitable for us. As to cost, the prices were comparable if not better than other bars/pubs we have visited.. We did not dine in the restaurant, but from what I say, the food looked amazing. The young man working reception was so very nice to help with our luggage as well as anything else we may have needed. The young ladies working in the bar were also very nice. In fact, they were so embarrassed by my asking to take their photo. They said no one had ever asked to take their photo."

"Il luogo è più lontano, non si consiglia di guidare o di andare avanti a un hotel per una ragazza di notte. A causa della distanza dalla stazione, l'unico modo per andare all'aeroporto è che il taxi è vicino ... igiene e altri problemi non sono grandi"

"Un ottimo hotel, almeno l'acqua calda è calda A circa venti minuti di auto dall'aeroporto di Manchester Sono un aereo di notte, quindi non c'e' scelta di vivere qui solo per i prezzi."