The Ship & Trades

Hotel was okay, although offering a good breakfast, is situated a bit far from key attractions, which may inconvenience some guests. Additionally, the lack of complimentary water, the need to pay for extras, and the absence of air conditioning in the room were notable drawbacks. Guests may find the Dyson air purifier provided helpful in managing the warm temperatures, though the overall heat in the room could be uncomfortable. While the breakfast was a positive aspect, improvements in amenities and location proximity could enhance the hotel experience at The Ship Hotel.

Lovely, historic pub walking distance from the Chatham Dockyards. Nice rooms, nice staff, great setting. Breakfast was excellent each day. Dinner was even better. Chatham Dockyards are definitely worth a visit and the pub is just a short walk away. Also, Rochester Cathedral and Rochester Castle are a short drive away and touring them made for a lovely day. The area around the pub is very walkable and there is an outlet mall just across the road.

Lovely building, but feels neglected/tired Check in unwelcoming, guy at the desk was chatting to drunk people while I was waiting to check in, he then walked off. Leaving me at the desk alone. Nobody ever came back so had to go to the bar & ask to check in. Sheet of paper left on the desk with everyone’s names checking in, which isn’t great. Guy seemed a bit frantic, but I have since learnt it’s his first week, so it’s understandable if it was busy that maybe his service wasn’t 10/10, but he was still polite. Corridor didn’t have a nice smell, I had to turn the plug in air fresheners on, which helped slightly come check out, it smelt better. Walls peeling in the bathroom, chips taken out of the bath. Very dusty walls and dusty smell in the room. Beer garden was noisy until 11pm, I then had neighbours having a domestic so went downstairs because nobody was answering the number for reception. They told me they would move me and ask the guests to stop arguing. Whilst waiting a drunk guest in the bar snatched my hat from my head and asked “can I have this?”. A very unpleasant experience. Staff then came and said they told the neighbouring guests to be quiet and that I wouldn’t be being moved now & that staff were all going home in 10 mins. So basically if they start again, nobody will be here to help change rooms. Breakfast was pretty good, spinach very salty though. Lovely views! Upon check out the housekeeper was friendly and so was the lady checking me out. Listened to my complaint & apologised greatly.