Hotels con Colazione a Charlecote

After taking time to do a review the hotel just can e bothered to reply , so I email the hotel with complaint and once again they are not interested. This hotel wants saving by someone like the Hotel inspector before it’s too late, most of the staff are quite pleasant and it’s a shame as if it keeps up how they are right now it will end up closing down due to the owners and not the staff. Just a small thing when you hand in your room card , no thanks very much have a safe journey because she was too busy talking to a gentleman sitting next to her on the desk. I would suggest replying to emails or reviews with the word sorry, it goes a long way . This unfortunately was the last time that I will be getting a break as the hospital have now given me two months to live due to Cancer and I would have liked a bit better service but very disappointed as I didn’t get it. I certainly would not recommend the hotel to anyone. I have stopped in better places when I had B&B when I was working as a long distance driver