Homeinn Plus Hotel (Chaozhou People's Square)

During my recent stay at the Homeinn Plus Chauzhou Hotel, I encountered a rather mixed experience that I feel compelled to share. Upon entering my room, I was immediately struck by an unpleasant odor that lingered in the air, making it difficult to relax. The smell seemed to be a combination of stale air and something musty, which certainly put a damper on my first impression of the hotel. Despite the initial setback, I found the hotel staff to be exceptionally helpful and accommodating. After expressing my concerns at the front desk, the receptionist was quick to apologize and offered to reallocate me to a different room. I appreciated their responsiveness and willingness to rectify the situation, which significantly improved my experience. The new room was a breath of fresh air—literally. It was clean, well-maintained, and free of any unpleasant odors. I was grateful for the staff's prompt action, which allowed me to enjoy the rest of my stay without any lingering discomfort. The amenities in the new room were satisfactory, with comfortable bedding and a nice view of the surrounding area. While my initial room left much to be desired, the positive attitude and efficiency of the hotel staff made a significant difference. Their commitment to customer satisfaction transformed a potentially negative experience into a more pleasant one. In conclusion, while I cannot overlook the issue of the stinky room, the helpfulness of the staff in reallocating me to a better accommodation certainly deserves recognition. I would consider returning to the Sunshine Hotel in the future, but I hope they can address the odor issue in their rooms to enhance guest satisfaction overall.

前台小姐姐專業又禮貌，幫我們升級了房間，休息得很好。酒店很新又乾淨明亮，床品舒服，性價比很高。早餐也是選擇多，絕對夠吃。酒店在永安街，整條街有很多餐飲店，據説凌晨宵夜也有的。打滴滴去牌坊街南門也衹需15-20分鐘單程約14元，很方便。下次還會再來的

這次入住體驗非常滿意，酒店的環境、設施和服務都非常棒。無論是地理位置、房間舒適度還是周邊便利性，都讓人感到非常滿意。下次來潮州，一定還會選擇這裏！強烈推薦給所有來潮州旅遊的朋友！