Elia Potie

Le camere erano pulite, ma è una catena con camere sparse in tutta la città. Ad esempio, dovevamo fare colazione e fare il check-in in un altro luogo. Inoltre, questa stanza era proprio sopra un bar, che suonava musica ad alto volume fino alle 2:00. La stanza in sé era molto ordinata.

Siamo arrivati ​​qui per 3 notti e abbiamo prenotato una camera deluxe con letto a baldacchino e jacuzzi. La prima impressione non è buona: arrivi in ​​un hotel senza reception, quindi devi andare in un altro per ottenere la chiave. Tappetino sporco quando aprivamo la porta e pavimenti sporchi mentre salivamo nella stanza. Pavimento del bagno sporco, solo una sedia sul balcone e ci è stato detto che come gesto di benvenuto avevamo 2 cialde di caffè (se ne vuoi di più devi pagare di più). Letto comodo, biancheria pulita, asciugamani carini. Il binario appendiabiti è troppo alto per poterlo usare nell'armadio e non è stato possibile aprire il frigorifero perché colpisce il fondo dell'armadio.. La porta del balcone graffia il pavimento e le istruzioni della vasca idromassaggio erano scadenti e si scarica molto lentamente.. Nel complesso eravamo deludente e spero che gli altri hotel in città offrano un soggiorno più piacevole.

Piccolo B&B accogliente senza colazione. Questa deve essere sostenuta in un hotel della stessa catena a circa 100 metri di distanza. Situato in posizione molto centrale nel centro storico, a 5 minuti dalla stazione degli autobus, a 3 minuti dal porto antico, estremamente ideale per i turisti che camminano. Un po' rumoroso la sera perché sulla strada ci sono numerosi bar. Nessuna vista, solo la facciata della casa vicina. Camera spaziosa, WiFi e TV top, servizio lavanderia.

Posizione perfetta nel centro della città, camera molto bella e pulita. Il servizio è stato perfetto. L'unico punto negativo è la condizione della toilette e della doccia. Mentre facevo la doccia il pavimento del buco si riempiva d'acqua, e non era così comodo.

I was very pleased with my stay here for 6 nights. I arrived late at night so the hotel reception was a little tricky to find, and I was nervous since all the shops were closed and the streets were kind of empty but actually the neighborhood is entirely safe and right in the middle of all the action. I loved having everything right at my doorstep - restaurants, shopping, the old town center. The room was clean and actually much larger than I expected. Good wifi, powerful air conditioner, comfortable bed. Overall I had a great stay and highly recommend for anyone watching their budget but wanting to be in the heart of everything.

I booked to Elia Potie in Chania and I called the day before to ask for a shuttle from the airport to the hotel (the hotel offered this service). I asked for the driver to have a POS so I pay with a credit card. A driver came at the airport, he was nice but did not have POS because nobody from the hotel informed him about it. Thus, I had to walk with him around the city to a taxi place where his partner had the POS to pay. At the hotel and during my check in I was informed that my breakfast will not be served at my hotel but in another hotel 300 meters away. I complained because this was not written in the description of the room/hotel. Then, I had to walk with my suitcase to the hotel I booked (the check in was at the hotel where breakfast was served). When I arrived I found out that there is no elevator and I had to carry my luggage upstairs which was not possible because I broke my hand a few months ago (see pictures). I called the reception of the hotel and they told me that they do not offer groom service. I went to the room and left the suitcase downstairs. I informed the reception that either they should arrange so the suitcase is carried to my room or offer me a free cancellation. Moreover the room had a bad smell...I do not know if it is humidity or the smell from the bathroom... I also asked for a room change afterwards. The manager refused through the receptionist to offer me a free cancellation or change me room. The only thing the reception did was to send a person to carry my suitcase to my room afte two hours. Moreover, the room is above a bar and there is music playing until one a.m. Terrible experience, I do not recommend this hotel chain to anyone. The management is UNPROFESSIONAL and offer NO CUSTOMER SERVICE! Of course I informed ********** immediately and they were trying to find the manager but he/she was hiding!