Longemont Taihu Lake Town Hotel

i am so surprised staying hotel i have been to Huzhou several times , as my experiences it is best. Speaking chinese is problem, so 管家小娜 is added my wechat. When i send wechat, 管家小娜 take care of special services. Before arrive hotel, 管家小娜 cantact to me i can enroll my car as well. i am satisfied 😆

Specially booked this to watch the new year eve fireworks at taihu ancient town. Hotel is located opposite the ancient town but there is not much else in the area. Room is big and clean. Breakfast has a good variety.

We are a family of 3 who stayed here for 2 nights. The hotel has a penguin enclosure at its lobby and is a favourite for kids. There are also kids' train rides and car rides at the lobby. Our room had a good view of the old town and fireworks at night. But aside from these, the hotel does not match up to its title of a 5-star hotel. - There was no warm welcome or good service during our stay. - The curtains are not black-out curtains, so you will get woken up by the brightness outside at 5am. - The lifts and carpets at the corridor are often dirty and not cleaned well. Not just litter, but large chunks of dust. - Cleaning of our room the next day made it even more dirty. The cleaner just brings the dust of one room into another room. Highly suggest for the hotel to change the type of mop/ broom used. - The restaurant where we had breakfast does not provide fork and knife and said they do not have these cutlery when we requested for it. They only have chopsticks and porcelain spoons. This shows that they are not ready for international tourists.

Hotel manager was extremely helpful, she spoke English and tried her best to help us at foreigners. It was a great experience. Linen could have been changed daily, but other than that, it was great!

ベランダからの景色が最高です😍 オフシーズンに行ったせいか、ホテルはガラガラでチェックインもスムーズでした👍 部屋は普通です😁 でも、夜の花火は本当に最高でしたっ！😍 こんなに大きな花火は見たことなかったですし、近いので迫力のある音も聞こえました😍

管家小沈的服務堪稱完美！入住前，她就主動聯繫我，詳細介紹了酒店周邊的交通、古鎮的表演時間，甚至還貼心地發來了停車訊息，讓我們第一次到酒店時毫無後顧之憂[^5^]。辦理入住時，小沈熱情接待，不僅耐心解答我們的各種問題，還根據我們的需求，為我們升級到了景觀更好的房間[^7^]。更讓人驚喜的是，她還為孩子申請了免費早餐券，進門時還準備了小孩玩具小禮品，瞬間拉近了與我們的心[^8^]。入住期間，有任何需求，小沈都能迅速響應，服務周到且細緻入微，讓人感受到家一般的温暖[^9^]。