Hyatt Regency Changshu Kuncheng Lake

We really enjoyed our stay here. The facilities are very luxurious. Breakfast buffet was fantastic. The staff were very helpful and courteous. We especially appreciate Rambo He the concierge downstairs helping us call a cab and loaning umbrellas. The staff at breakfast were very accommodating as we were traveling with a toddler. Our hostess Anki Zhang provided a bib for our baby, Cora Gan helped us refill our water, and Daryl Wang at the dim sum station helped us with all the delicious food options.

The service was impeccable. Everyone was helpful and pleasant. I can’t wait to book again 😃

酒店整體很不錯 正對湖景，洗手間乾濕分離，馬桶有單獨單間，床品也還可以。就是洗手間移門壞了，很難關上，淋浴房水也挺大，酒店泳池相當不錯，真正的恆温泳池，户外才10℃左右，下水卻一點不冷，而且換衣間乾淨明亮，沒有人遊🏊，保養的非常好。 早餐幾乎沒有什麼葷菜，但西點非常不錯，麪包和蛋糕必吃！而且早餐景色不錯。 就是酒店的電梯設計不夠合理，客服要到達底樓 必須先上頂層大廳，再換電梯下，拿個外賣挺麻煩。總體來説非常滿意，也適合帶娃來住。