Hyatt Regency Changshu Kuncheng Lake

酒店环境 设施 服务都很好 except the soundproofing omg the other night the noise from next door kept me up all night its insane

We really enjoyed our stay here. The facilities are very luxurious. Breakfast buffet was fantastic. The staff were very helpful and courteous. We especially appreciate Rambo He the concierge downstairs helping us call a cab and loaning umbrellas. The staff at breakfast were very accommodating as we were traveling with a toddler. Our hostess Anki Zhang provided a bib for our baby, Cora Gan helped us refill our water, and Daryl Wang at the dim sum station helped us with all the delicious food options.

Staff was very professional and friendly. Swimming pool and food was amazing. Great hotel.

New, clean and nice hotel. Comfortable bed and large room. Nothing much nearby except one mall. Great pool.

It was a pleasant stay bit the AC wasn’t working the room and the hotel was cold

📍酒店就在昆承湖邊，高架橋下來右轉就到，景色很美，交通便捷，非常適合度假。 🏨酒店設施齊全，非常適合小月齡寶寶出遊，嬰兒床，床圍欄，嬰兒浴盆，小童用品非常齊全，能少帶不少東西，還貼心的準備了浴缸套，寶寶可以去泳池玩水，也可以在房間泡澡。特別喜歡他家的洗臉皂，個人感覺很好聞。 🤵🏻♀️工作人員服務很好，全是有求必應那種，給安排了高樓層的無煙房，房間裏提前準備了空氣凈化器，空調温度適宜，一開門就覺得很舒服。大堂有衹機器狗叫小白，很多很有意思。 🍽️特別表揚7月26日晚上自助餐廳的前台小哥哥，不僅幫忙照顧寶寶還貼心的準備了各種小月齡寶寶能吃的食物。 早餐很豐富，食材很新鮮，連住兩晚也有很多品種不同，不會覺得膩。