Changshu Shanghu Huajianfu Yanboli Hotel

I traveled to participate in the triathlon and stayed at a hotel that was ideally located next to the lake. The check-in process was smooth, and the front desk staff were friendly and welcoming. However, my experience with the restaurant staff was frustrating. On the first day, I arrived for lunch and was refused service because they claimed it was "too late"—yet they proceeded to seat and serve other customers who arrived after me. The following morning at breakfast, the staff approached me multiple times to remind me of the 10 AM cutoff, even though they didn’t give the same reminders to other guests. I’m unsure whether this was due to me being a Westerner or because my Mandarin isn’t fluent, but both dining experiences left me feeling singled out and disappointed.

Attend STC Shanghu triathlon competition on 06/15. stayed Changshu Shanghu Huajianfu Yanboli Hote over the weendend. The hotel is so convenient and near the competition. The room experience and room service was really good. But the children playground was outside the hotel. I was there during raining day, so the staff told me it was closed during raining day. Well, I guess I need try it again next time when the weather is good

Wonderful service in English and Chinese

Absolutely loved the hotel! Would definitely stay there again!

Goood

第一次體驗花間堂，酒店服務周到 ，有管家，停車免費，而且管家很貼心準備晚安甜湯，喝完掃去一身疲憊，酒店風景優美安靜還有酒店旅拍服務 化粧師小姐姐和攝影師都很專業耐心，還有旅拍優惠套餐。 另外早餐也很豐盛，老少皆宜。真是全家人旅遊度假放空的聖地。 入住歡迎水果: 水果很新鮮好吃。 7*12花間小日子體驗（尚湖泛舟，環湖騎行，虞山篆刻，花間香事，頌缽療愈等，以酒店實際安排為準）:旅拍很耐心