Building 78, Zhongnan Century City, 26 Taishan South Road, Changshu, Jiangsu, ChinaDettagli hotel
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.8/5
Eccellente
2347 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Risposta dalla struttura: 尊敬的客人: 感謝您對我們酒店的評價。我們很高興您對酒店的環境、設施、衞生和服務都比較認可。同時,我們也注意到您的評分並沒有達到滿分,我們會繼續努力提升,爭取為您帶來更完美的體驗。如果您有任何具體的建議或者意見,歡迎您告訴我們,再次感謝您的支持!
Stephan D.
Deluxe Panoramic Audio-Visual Suite With Courtyard, Jacuzzi, And Projection Screen
Soggiorno: set 2024
Coppia
35 recensione
5.0/5
Eccezionale
Pubblicata: 31 ott 2024
A nice hotel and the staff is friendly and helpful.
Traduci
Risposta dalla struttura: Thank you very much for your five-star review and look forward to seeing you again.
Lily Ai
Qin Elegant Twin Room
Soggiorno: lug 2024
Famiglia
24 recensione
5.0/5
Eccezionale
Pubblicata: 29 ago 2024
Like the place and the staff there are all very friendly especially a girl call 董臘梅, she has the passion to work in the hospitality industry and my parent felt happy with her too!! Great job
Traduci
Risposta dalla struttura: Thank you very much for your compliment. I look forward to your next visit.
Xiao Wei
Camera elegante (letto matrimoniale)
Soggiorno: feb 2024
Lavoro
4 recensione
4.5/5
Ottimo
Pubblicata: 30 mar 2024
Nice serene area. Hotel is well maintained. Aircon is not switched on all the time as the weather now is hot and cold (temperature can vary drastically). Room becomes a little stuffy as there is no circulation in the room. Will recommend this hotel though!!! friendly staff :)
Traduci
Risposta dalla struttura: Thank you very much for your comments. As you said, it is indeed a time of alternating seasons, the temperature difference between day and night is quite large, in order to allow guests to have a better sleep environment, the hotel did not switch to air-conditioning cooling mode. Thank you very much for your feedback, and the hotel management takes your comments very seriously and will consider more of what we can do to give our guests a better stay experience in the future. Your understanding is an inspiration and support to our work! Sincerely look forward to your visit again!(*^▽^*)
Utente ospite
Camera elegante (letto matrimoniale)
Soggiorno: gen 2024
Viaggio con amici
4 recensione
5.0/5
Eccezionale
Pubblicata: 7 feb 2024
good good
Traduci
Risposta dalla struttura: 尊敬的賓客:您好,感謝您的點評!酒店提倡“用心服務”,我們正在用心發現可以給您 提供服務的機會,給您提供更滿意、更舒適的休息環境!您的滿意就是我們的追求!期 待您的再次光臨
chowhk
Camera elegante (letto matrimoniale)
Soggiorno: giu 2023
Lavoro
14 recensione
5.0/5
Eccezionale
Pubblicata: 5 lug 2023
Stay there for 1 night. The room is very clean. Will stay again.
Traduci
Risposta dalla struttura: 尊敬的賓客:您好!感謝您對常熟雅緻琴川居酒店的好評和支持。您的讚揚是對我們全體團隊最大的鼓勵和動力。我們將繼續提供卓越的服務,為您帶來更多美好的回憶~
Utente ospite
Yu Scenic Half Suite
Soggiorno: apr 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 11 giu 2024
Great service
Traduci
Risposta dalla struttura: Thank you for your kind comments and we look forward to seeing you again.
Risposta dalla struttura: 尊敬的客人,您好!非常感謝您對我們酒店的詳細評價!我們非常高興得知您對房間升級和套房的空間感到滿意,同時也感謝您對浴缸使用體驗的反饋。我們理解冬季室外浴缸的使用可能不太方便,期待在天氣轉暖時能為您帶來更舒適的體驗。關於停車和早餐的提示,我們非常感謝您的建議,這將幫助我們不斷改進服務。如果您在入住期間有任何需求或建議,請隨時聯繫我們,我們將竭誠為您服務。期待您下次光臨,我們將繼續為您提供優質的服務,祝您生活愉快,期待再次與您相遇!
Risposta dalla struttura: 尊敬的客人,非常感謝您選擇我們酒店作為您和家人春節出行的下榻之處,也很榮幸能為您的常熟之行增添美好回憶!看到您對酒店硬件設施、年夜飯以及員工董臘梅的服務給予高度評價,我們倍感欣慰。關於衞生打掃疏忽這一嚴重問題,我們向您致以最誠摯的歉意。我們已對相關人員進行嚴肅批評教育,並全面加強衞生管理流程的監督和培訓,確保此類情況不再發生。為表歉意,下次您入住時,我們將為您提供免費的客房升級服務和一份精心準備的歡迎禮品。期待您的再次光臨,希望能有機會為您和家人帶來更完美的體驗,屆時也懇請您給予我們一個滿分好評!
Risposta dalla struttura: 尊敬的賓客:您好,非常感謝您的入住以及對我們酒店的細緻評價!得知您對酒店的新環境、員工服務還有房間的歡迎水果感到滿意,我們特別開心,尤其是小鮑同學得到了您的認可,針對隔音和停車問題,我們已記錄下來,正在考慮隔音改造方案,也會和周邊停車場協商,爭取為客人提供更寬裕的停車空間 。期待您下次入住,我們一定努力讓您有更完美的體驗!