InterContinental Changsha

Checked in on Sat 28th before my fiancé to arrange some things like wedding flowers, decorations etc. Katrina at reception was absolutely fantastic. She followed up on the requests I had and verified the Trip.com staff information which was sent earlier. She was extremely friendly, kind, thoughtful, diligent, and professional - a real asset to IHG. She took care of everything. She arranged the decorations to be done after we left for marriage registration so when I got back it would all be ready for my wife. The facilities and service like the 1st floor all day dining restaurant, the Sky27 bar and Intercontinental club on the 27th floor, were wonderful. The Latin band (Cuban / Colombian duo) were magnificent and quite friendly ✊ Breakfast boxes were arranged for our early departure on 31st. The taxi was ordered and promptly arrived ahead of time to collect us. Hotel staff checked if I was an IHG member and applied my discounts where relevant. Breakfast buffet and all day a La carte dining was wonderful. Shopping mall access through the hotel lobby is easily accessible and quite convenient. All in all, it was a marvellous few days at Intercontinental Changsha.

Beautiful hotel with super attentive staff. Huge breakfast selection. The rooms all have a great view of the city’s river and stock “Byredo” amenities. Pool and gym are also quite spacious. Would definitely visit again!

My recent stay at the InterContinental Changsha was an absolute delight and far surpassed my expectations! From the moment I stepped into the stunning lobby, the staff greeted me with genuine warmth and impeccable professionalism, making me feel right at home. My room was a perfect blend of luxury and comfort—spotlessly clean, beautifully designed, and featuring a spectacular view of the Xiang River. The little touches, like complimentary local snacks and high-end toiletries, added a special charm. The hotel’s facilities, including the sleek infinity pool and the exceptional dining options at the hotel restaurant, were world-class, with dishes that were as flavorful as they were beautifully presented. Every interaction, from the concierge’s tailored recommendations to the swift room service, reflected their dedication to excellence. The InterContinental Changsha made my trip unforgettable, and I can’t wait to return. Highly recommended for anyone visiting Changsha!

Clean, well presented. Good quality food for the all you can eat buffet. About 15-20 taxi from the “center” of the city for shopping.

I had an excellent stay at the InterContinental Changsha. The service was outstanding — every staff member I met was warm, professional, and genuinely welcoming. My room was spacious, spotless, and comfortable — I actually got one of my best nights of sleep here. The atmosphere is calm and elegant, perfect for winding down after a busy day. Ideal for business travelers who appreciate quality service, comfort, and convenience. I’ll definitely be back on my next trip to Changsha.

The hotel is not in the downtown centre, but it is convenient to travel to scenic spots, whether by metro or taxi, and it’s pretty quiet at night. Adjoining one of the city's piers makes it easier to take a tourist boat, especially at night, which is a must-go if you visit Changsha. The staff is friendly and loving, and the breakfast is fantastic, with many cuisines. However, the infrastructure in the room is a little outdated and ought to be elevated.